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      Approve Service Request
      • 21 May 2025
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      Contents

      Approve Service Request

      • Updated on 21 May 2025
      • 1 Minute to read
      • Print
      • PDF
      Article summary

      Using the Copilot, you can approve Service Requests by simply reviewing the details and confirming your approval with a click or a command. This streamlines the approval process and ensures timely action.

      To approve SR(s) through Copilot, perform the following steps:

      1. Click Copilot icon. The chat window opens up.

      2. Provide input to Copilot to get details about any SR that you want to approve. Copilot displays the responses relevant to the provided input. It may ask for a confirmation. Once you provide the confirmation, Copilot approves the SR and displays a success message.
         
        User input: Approve SR000021
        Copilot response:
        Figure: SR approved
         

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