Context

Contexts are simple single words that are related to a specific situation, circumstance, concept, etc.

Step 1 - Create a context

To create a context, you have two options:

In Workbench:

1. Click Q&A from the left menu.
2. Click + at the top right of the page.
3. Under Contexts, type the context you want to add.
   Note:

   Don't forget to create your questions and answers.

In the Config File:

• Create context specific to a bot, create (or edit) this file data/bots/<your_bot>/config/qna.json.
• Create context specific to all bots, create (or edit) this file data/global/config/qna.json.
  

Step 2 - Append your Context

To set a context, let's use the appendContext action and add our new context in the contexts field. You can use comma-separated values to pass multiple contexts.

Figure: Append Context

Then append the name of your new contexts to qnaCategories like so: