- 07 Jun 2024
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Content - Text
- Updated on 07 Jun 2024
- 1 Minute to read
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The Text content is one of the most important piece of content that you will use. Those are the textual sentences that your chatbot sends to your user. Refer the sample screenshot below:
Figure: Text content
Add a Text in a Node
- In the Flow Editor, click the node where you want to add your text.
- Choose where to put your text: On Enter, On Receive, or Transitions.
- Click +.
- Under Message, click the box.
- In the Pick Content dialog, under Search In, select Text.
- You can either:
- Select an existing text in the list.Note:This will take directly to step 5.
- Type a new text in the Search Text bar.
- Select an existing text in the list.
- Click Create new Text.
- A new window will be displayed where you can modify the following options:
- The Add Alternates button.
- The Use markdown radio button.
- The Show typing indicators radio button.
- Click Submit.
- Click Add Action (Alt+Enter).
Options
When adding a Text content, you can modify some options:
Alternates
Alternates are different sentences that mean exactly the same as the original text. Those will be sent randomly to your users.
Adding alternates is easy. You just have to click Add Alternates and you will be able to write as many alternates as you want in the boxes.
You can use the trash icon to delete your alternate(s) whenever you want.
Use Markdown
The radio button is checked by default. You can uncheck it.
You can use markdown, which is a markup syntax that allows you to easily add formatting and style to your text.
Show Typing Indicators
The radio button is checked by default. You can uncheck it.
When your user is chatting with the chatbot, they will see the icon (a bubble with three moving dots) while the chatbot is "typing" before receiving an answer.