Call Management (5)
- 18 Jul 2024
- 1 Minute to read
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Call Management (5)
- Updated on 18 Jul 2024
- 1 Minute to read
- Print
- PDF
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Call Management involves the processes and tools used to handle incoming and outgoing phone calls efficiently within an organization. It includes various aspects such as routing calls, recording conversations, managing call queues, analyzing call data, and ensuring high-quality customer interactions.
SymphonyAI Service Automation integrates with call management systems to enhance and streamline the handling of phone calls within an organization.
Skill List
Serial No | Skill | Description |
|---|---|---|
1 | Hang Up Call | Hang Up Call under Call Management in Plivo. |
2 | Make Call | Make Call under Call Management in Plivo. |
3 | Start Recording Call | Start Recording Call under Call Management in Plivo. |
4 | Stop Recording Call | Stop Recording Call under Call Management in Plivo. |
5 | Delete a verified caller id | Delete a verified caller id under Call Management in Plivo. |
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