- 25 Sep 2024
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v7SP4 HF01
- Updated on 25 Sep 2024
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New Features
There are no new features in this release.
Improvements
The following section provides details of improvement in Service Automation v7SP4 HF01:
Improvement Name | Improvement Description | Benefits |
---|---|---|
Making Service Catalog field optional in Workflow Configuration for Service Request Module. | Previously, the Service Catalog field was mandatory in Workflow Configuration for Service Request (SR) Module. Each Service Catalog required a separate Workflow, even for identical use cases. Now, the Service Catalog is optional in Workflow Configuration, allowing a single Workflow to be used across different Service Catalogs. Either Service Catalog or Conditions must be configured to create a Workflow for Service Request module. Figure: Workflow Configuration page - Service Catalog field | Simplifies Workflow management by reducing the need for multiple workflows for similar use cases, improving efficiency and consistency across different Service Catalogs. |
Fixed Issues
There are no fixed issues for this release.
Known Issues
There are no known issues for this release.