Execution History
- 29 May 2023
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Execution History
- Updated on 29 May 2023
- 2 Minutes to read
- Print
- PDF
Article summary
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Execution history is a record of tickets that are linked and executed and are displayed in a list format. It displays the execution status (whether successful or failure) and also allows the filter of records using a period filter.
On the Execution History List page, the tickets can be filtered for a particular time period by selecting the desired timeline from the Period filter option.
- Provides a consolidated view of all tickets in different states spread across different timelines.
- The List page is a one-stop solution for analyzing all the tickets and workflows, saving time by not having to navigate to multiple pages.
Note:
By default, the last 1 day of record (from yesterday to current time) is displayed. Use the period filter to change the dates and access records as per your requirements.
View Execution History
To view the Execution History List page, perform the following steps:
1. Navigate to Admin > Advanced > Automation > Orchestration.
OR
Navigate to Orchestration > User > Orchestration.
2. From the left MENU, navigate to Workflow Configurations > Execution History.
The Execution History List page is displayed.
Figure: Execution History List page
3. Click the desired Ticket ID/Ref ID hyperlink. The Workflow Viewer tab is displayed.
Figure: Workflow Viewer pop-up
Icons in Workflow Viewer
Let us understand the icons with the below gif:
Note:
In the Workflow Viewer pop-up, under the Execution Details tab, the script's execution status will be as follows:
- Green- Execution status is success
- Red- Execution status is failure
Field Description
This table contains the list of fields and their descriptions available on the Execution History page:
| Field | Description |
|---|---|
Ticket ID/ Ref ID | Displays the Ticket/Reference ID of tickets which are in New, In-Progress, and Executed state. |
Workflow Name | Displays the name of the Workflow. |
| Category | Displays the Category of the particular workflow. |
| Module | Displays the Module name of the particular ticket. |
| Tenant | Displays the Tenant to which the ticket belongs. |
| Action | Mentions the action of the particular ticket or event. |
| Execution Start and End Date | Displays the start and end date of execution. |
| Status | Displays the current status of the workflow. |
| Executions | Specifies the number of scripts executed |
| Success | Specifies the number of executions that were successfully executed. |
| Failure | Specifies the number of executions that were not successfully executed. |
| Refresh Interval- Mins | Select the desired refresh interval from drop-down, and hit refresh button to hard refresh the page. Once done, the timer will be reset to 0. |
Period
Period filter search can be used to access the records for a specific time period.
Click Apply once the desired option is selected.
Figure: Period search control
Filters
Filters option can be used to access the records based on desired criteria.
New desired filter options can be saved and updated by using Save/Update Filters option.
Figure: Filters
Search Control
Using Search control, you can filter data across all columns. This acts as a one input search control for the list page.
Figure: Search Control
Export
Using Export control, you can export all the data in Excel.
Figure: Export Control
Note:
- Export to Excel- Exports the current page records.
- Export All to Excel- Exports all the existing records.
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