Other Enhancements

This page includes updates designed to improve the existing screens.

Navigation to Workflow Details page by clicking Workflow Name

Across the Service Automation application, clicking a Workflow Name displays the Workflow Details page in a new tab.

Let’s see how this works on the Dashboard page.

Let’s see how this works on the Workflow page.

Let’s see how this works on the Skills page.

Note

The Executions page under the Reports menu is primarily for displaying reports and does not show the Workflow Details page. As a result, the Workflow Details page enhancement will not be visible on this page.

Execution Reports – View script output with More and Download options

A new Skill Output column is added to the Reports - Executions page, providing enhanced visibility into execution results.
Users can click More to open a Details pop-up displaying additional details. Additionally, clicking Download allows users to export the skill output in .txt format for further analysis.

1. Navigate to Menu > Reports > View Reports > Executions.
   The Executions list page is displayed.
   

   Figure: Executions list page
   

2. Navigate to the Skill Output column to view the More and Download options.
   

   Figure: Skill Output column with More and Download options
   

   Note

   More and Download options will be visible if the number of characters in the skill output is more than 20.

Let’s explore the two options in detail.

Workflow Details page - Enhanced Begin activity properties with Workflow and Skill List Tabs

When a user clicks on the Begin activity in the Workflow Designer, the properties window will display:

• Workflow Details: Displays the details of the Workflow as shown when clicked on an empty canvas.

• Skills: Displays all the Skills used in the Workflow. Each Skill name is a hyperlink, which displays the respective Skill Details page.

Note

New Mode: The Skill List tab will be empty, Data is displayed only after workflow creation.

Edit Mode: Displays all used skills, including name, alias, and version. Any changes (adding/removing skills) will only reflect after saving the workflow.

1. Navigate to Menu > Workflows > Manage Workflows > Workflow List.
   The Workflows page is displayed.
   

2. Click the desired Workflow Name hyperlink. The Edit Workflow page is displayed.
   

3. Click Begin block, the Workflow Details and Skills tab is displayed to the right.
   

   Figure: Edit Workflow - Workflow Details page
   
   

   Figure: Edit Workflow - Skills page
   

4. Under the Skills segment, click the desired Alias hyperlink.
   

   Figure: Edit Workflow - Skills (Alias) page
   

   The Edit Skill (Skill Details) page of the selected skill is displayed in a new tab.
   

   Figure: Edit Skill page