Use Case List
- 21 Mar 2024
- 5 Minutes to read
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Use Case List
- Updated on 21 Mar 2024
- 5 Minutes to read
- Print
- PDF
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Check out the list of available Use Cases.
| Category | Use Case Name | Complexity |
|---|---|---|
| Active Directory | Provide Local PC Admin Access via Active Directory Group | Simple |
| Provide Access to AWS Account via AD Security Group | Simple | |
| Extend Service Account Validity | Simple | |
| Install Printer Driver on Laptops via Security Group | Simple | |
| Manage Security Group Owners and Managers | Simple | |
| Install Software and Add Computer to Security Group | Complex | |
| Create Active Directory Group | Simple | |
| Delete Active Directory Group | Simple | |
| Modify Attributes of Security Group | Simple | |
| Manage Users in Active Directory Groups | Simple | |
| Remove Users from Active Directory Groups | Simple | |
| Modify User Attributes | Simple | |
| Create User in Active Directory | Simple | |
| Disable User in On-Premise AD and Manage User Data | Simple | |
| Manage Shared Folder Access | Simple | |
| Create Generic and Service Accounts | Simple | |
| Extend AD Account | Simple | |
| Notify Service and Generic Account/Password Expiry | Simple | |
| Update AD Attributes | Medium | |
| Adobe | Adobe Product License Request | Simple |
| Ansible | Trigger Ansible Playbook | Simple |
| Ansible | Cisco UCSM - Perform Post Build Tasks like Server Build based on OS Type | Complex |
| ArcSight | ArcSight Logger - Add New Server to Fetch Logs | Simple |
| AWS | Migrate IIS Application from On-Premise to AWS | Complex |
| Create Amazon Elastic Container Service in AWS | Simple | |
| AWS Master & Transaction Data Sync | Simple | |
| Application Deployment on AWS Cloud Using Python | Medium | |
| Application Deployment on AWS Using GitHub, Jenkins & Terraform | Medium | |
| AWS Account Creation Using GitHub & AWS CodePipeline | Simple | |
| AWS EC2 | Deploy EC2 Instance on AWS Using CloudFormation | Complex |
| Automate EC2 Instances in AWS | Simple | |
| Automate AWS Resources Using CloudFormation, Pricing, EC2, SNS, SES, Lambda | Simple | |
| AWS - Provision EC2 Auto Scaling Groups | Simple | |
| AWS VM Management | Medium | |
| AWS - EC2 Instance Service Auto Remediation | Simple | |
| AWS - EC2 Instance Creation Using Python SDK | Medium | |
| AWS EC2 Load Balancers | Provisioning of AWS EC2 Application Load Balancers | Simple |
| Provisioning of AWS EC2 Network Load Balancers | Simple | |
| Provisioning of AWS EC2 Gateway Load Balancers | Simple | |
| AWS VPC | Create AWS VPC | Simple |
| VPC and Additional Features Creation in AWS | Simple | |
| Subnet Creation for VPC in AWS | Simple | |
| Route Table Creation for VPC in AWS | Simple | |
| NAT Gateway Creation for VPC in AWS | Simple | |
| VPC Endpoint Creation in AWS | Simple | |
| AWS VPC Creation Using GitHub & AWS CodePipeline | Medium | |
| Azure | Azure Master & Transaction Data Sync | Simple |
| Generate Azure Policy Compliance Reports | Medium | |
| Azure AD | Azure - Modify User Security Group Membership | Simple |
| Azure User Creation | Simple | |
| Sync Azure AD | Simple | |
| Azure SQL DB | Create SQL Database on Azure | Complex |
| Azure Virtual Machines | Provision VM in Azure | Complex |
| Provision Azure VMs with Post Build Tasks | Complex | |
| Cloud Management - Azure - VM Operations - Start | Simple | |
| Cloud Management - Azure - VM Operations - Stop | Simple | |
| Cloud Management - Azure - VM Operations - Reboot | Simple | |
| Cloud Management - Azure - VM Operations - Add Lock | Simple | |
| Cloud Management - Azure - VM Operations - AutoManage | Simple | |
| Cloud Management - Azure - VM Operations - Change Security Group | Simple | |
| Cloud Management - Azure - VM Operations - Change Resource Group | Simple | |
| Cloud Management - Azure - VM Operations - Attach Network Interface | Simple | |
| Cloud Management - Azure - VM Operations - Detach Network Interface | Simple | |
| Cloud Management - Azure - VM Operations - Add Tags | Simple | |
| Cloud Resource Operations - Azure VM Management | Medium | |
| CISCO AnyConnect | Automate Cisco AnyConnect | Medium |
| Cisco ISE | Manage Guest WIFI Access (Cisco ISE) | Complex |
| Add Mac Address to Whitelist in Cisco ISE | Complex | |
| Cisco UCS Manager | Server Build - Physical | Complex |
| Cisco UCSM - Create a Service Profile using UCSM | Complex | |
| Cisco UCSM - Associate Service Profile to the Server | Medium | |
| Cisco UCSM - Create and Attach a Boot Policy with SAN Boot Details | Medium | |
| Cisco UCSM - Install the Operating System on the Physical Server | Complex | |
| Dell NetWorker | Perform EMC Networker Backup | Complex |
| EMC Networker - Create a New Client | Medium | |
| EMC Networker - Add Client or VM to Protection Groups, Pools & Update Other Attributes | Medium | |
| EMC Networker - Trigger an On-Demand Backup for the Client or VM | Simple | |
| Docker | Deploy Docker Images on Azure | Medium |
| Deploy Docker Images on AWS | Medium | |
| Create Custom Docker Images on AWS | Medium | |
| Create Custom Docker Images on Azure | Medium | |
| End user Automation | Modify Timezone Settings | Medium |
| Configure Proxy Settings | Medium | |
| Transfer Asset Location | Simple | |
| Transfer Asset Ownership to Another Department | Simple | |
| Request Asset Location Transfer | Simple | |
| Asset Owner Change Within Department | Simple | |
| Request Asset Owner Change to Different Department | Simple | |
| Request Asset Owner Change Within Department | Simple | |
| Install Software Using Summit Software Package | Complex | |
| Install Software Using SCCM | Complex | |
| Deallocate Assets | Simple | |
| User OffBoarding | Medium | |
| User OnBoarding | Medium | |
| Onboard Partners | Medium | |
| Renew Partnerships | Medium | |
| Manage Wi-Fi Access | Simple | |
| Manage Internet Special Access | Simple | |
| Revoke External Email Access | Simple | |
| Register USB Devices | Simple | |
| Grant PC Local Administrator Rights Using SummitAI ITAM Agent | Complex | |
| Configure PC Printers Using SummitAI ITAM Agent | Complex | |
| Install Software Using SummitAI ITAM Agent | Complex | |
| Install Software Using SSP | Complex | |
| Asset Deallocation and Deactivation for Non-Contacted Assets | Simple | |
| Summit Internal - Employee Offboarding | Simple | |
| Google Cloud Platform | Provision VMs with Google Cloud Platform | Complex |
| VM Provisioning in Google Cloud | Medium | |
| Google Cloud Master & Transaction Data Sync | Simple | |
| Bucket Creation in Google Cloud | Simple | |
| Google Workspace | Create User in Google Workspace | Simple |
| Add User to Group in Google Workspace | Simple | |
| Google Workspace Data Sync | Simple | |
| Google Workspace User Creation | Simple | |
| Google Workspace Group Modification | Simple | |
| Create Groups in Google Workspace | Simple | |
| Infoblox IPAM | Reserve IP Address in Infoblox IPAM | Simple |
| Create DNS Records on Infoblox IPAM | Simple | |
| Jetpatch | Agent Deployment with Jetpatch | Medium |
| Lotus Notes | Create User Accounts in Lotus Notes | Medium |
| Delete User Accounts in Lotus Notes | Medium | |
| Microsoft Intune | Azure Intune Application Data Sync | Simple |
| Software Installation with Azure Intune | Medium | |
| Persona-Based Security Group Assignments to the Intune Application | Medium | |
| User Assignment in Azure Security Groups (User-Based) | Simple | |
| Software Installation Intune - User-Based | Complex | |
| Software Installation Intune - Persona-Based | Complex | |
| Software Uninstallation Based on SR Expiry Date | Complex | |
| MS Exchange | Add Users to Distribution List (Microsoft Exchange) | Simple |
| Remove Users from Distribution List (Microsoft Exchange) | Simple | |
| Create Distribution List (Microsoft Exchange) | Simple | |
| Delete Distribution List (Microsoft Exchange) | Simple | |
| Change Owner of Distribution List (Microsoft Exchange) | Simple | |
| Add Recipients to Organizational List | Simple | |
| Create Mail Contact | Simple | |
| Manage User Mailbox Settings on On-Premise Exchange | Medium | |
| Increase Mailbox Size in Exchange | Simple | |
| Manage On-Premise Mailboxes | Medium | |
| MyDay | Integrate MyDay Application for Manual Tasks in Employee Onboarding | Simple |
| O365 | Create Mailbox on Office 365 in Hybrid Exchange Infrastructure | Medium |
| Migrate On-Premise Skype For Business Users to Office 365 (Skype Online) | Medium | |
| Manage Office 365 User Accounts | Simple | |
| Create User in Office 365/Azure AD | Simple | |
| Manage User Mailbox Settings on Office 365 | Simple | |
| Add Users to Office 365 Distribution Lists | Simple | |
| Remove Users from Distribution List in O365 | Simple | |
| Create Distribution List in O365 | Simple | |
| Change Distribution List Owner in O365 | Simple | |
| Delete Distribution List in Office 365 | Simple | |
| Add user to O365 Security Group | Simple | |
| Remove user from O365 Security Group | Simple | |
| Oracle Cloud Infrastructure (OCI) - VMs | Build Oracle Cloud VM | Complex |
| SAP SuccessFactors | Integrate SAP SuccessFactors for Employee Onboarding | Medium |
| Skype | Enable On-Premise Skype For Business During User On-Boarding | Medium |
| Solarwinds IPAM | Reserve IP Address in SolarWinds IPAM | Simple |
| Symantec AntiVirus | Enable/Disable Symantec AntiVirus Policy | Complex |
| SymphonyAI Enterprise IT - Asset Management | Copy Attributes from Service Requests to Assets During Allocation | Simple |
| SymphonyAI Enterprise IT - CMDB | Create CI Details in CMDB | Simple |
| Update CMDB CI Details | Simple | |
| Create a New CI for the Server in CMDB | Simple | |
| Bulk Modification of Existing CI Details | Simple | |
| SymphonyAI Enterprise IT - Service Management | Import Shift Roaster | Simple |
| Assign Service Requests to Workgroups Based on Configuration | Simple | |
| Assign Incidents to Workgroups Based on Configuration | Simple | |
| Create Multiple Service Requests from One Service Request | Simple | |
| Create Service Requests When Resolving Related Service Requests | Simple | |
| Update Incident Priority Based on Store Type, Location, and Month | Simple | |
| Deactivate SummitAI Users from SummitAI Web Application | Simple | |
| Upload Attachments in Summit ITSM Ticket | Simple | |
| Service Request - Customized Operations (WO Create/Resolve) | Complex | |
| Change Request Update based on Linked Service Request | Simple | |
| Terraform | Provision Cloud Resources Using Terraform - Azure VM Instance | Medium |
| Provision Cloud Resources Using Terraform - Azure Container | Medium | |
| Provision Cloud Resources Using Terraform - Azure Storage | Medium | |
| Provision Cloud Resources Using Terraform - AWS EC2 | Medium | |
| Provision Cloud Resources Using Terraform - AWS Container | Medium | |
| Provision Cloud Resources Using Terraform - AWS S3 Bucket | Medium | |
| Provision Cloud Resources Using Terraform - GCP VM Instance | Medium | |
| Provision Cloud Resources Using Terraform - GCP Container | Medium | |
| Provision Cloud Resources Using Terraform - GCP Bucket | Medium | |
| VMware / vCenter | Provision VM Using VMware vCenter | Complex |
| Server Build | Complex | |
| Provision VM on vCenter | Medium | |
| Configure NIC Cards with Reserved IP Address for a VM on vCenter | Simple | |
| Configure Hard Disks for a VM on vCenter | Simple | |
| Set Hostname for a VM on vCenter | Simple | |
| Local Account Creation for a VM on vCenter | Simple | |
| Page File Configuration for a VM on vCenter | Simple | |
| Domain Join for a VM on vCenter | Simple | |
| Windows License Activation for a VM on vCenter | Simple | |
| Windows | Create and Share Folder Using DFS | Simple |
| Free Up Disk Space on Windows Systems | Medium | |
| Grant Share Folder Access via DFS | Simple | |
| Restart Windows Service (LPD service) | Simple | |
| Revoke Shared Folder Access | Simple | |
| Yellow.ai | Integrate Yellow.ai with Employee Communication on WhatsApp | Simple |
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