- 10 Sep 2024
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Yellow.ai (1)
- Updated on 10 Sep 2024
- 1 Minute to read
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Yellow.ai, formerly known as Yellow Messenger, is a leading conversational AI platform that enables businesses to create and manage intelligent virtual assistants (IVAs) and chatbots. These bots are designed to automate customer engagement and support across multiple channels, delivering a seamless and personalized experience.
Integrating Yellow.ai with SymphonyAI Service Automation enhances customer engagement and support through automation, improved visibility, and streamlined workflows. This integration helps automate routine tasks, improve monitoring and alerting, enforce compliance and security standards, and streamline workflows, ultimately leading to better management of customer engagements and enhanced operational efficiency.
Skill List
Serial No | Skill | Description |
---|---|---|
1 | Integrate Yellow.ai with Employee Communication on WhatsApp | Sets up the integration between Yellow.ai and WhatsApp to facilitate employee communication through automated messaging. |