Analysts CMDB

CMDB Analyst ensures the accuracy and integrity of data within the Configuration Management Database (CMDB), which stores information about IT assets (Configuration Items) and their relationships. The role involves identifying and classifying CIs, maintaining relationships, reconciling data from discovery tools, and supporting audits and compliance. By working closely with IT operations and service management teams, the analyst helps enable impact analysis, incident resolution, and efficient change management. Proficiency in CMDB tools, ITIL processes, and a strong attention to data quality are essential for this role.