End User
- 05 Aug 2025
- 1 Minute to read
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End User
- Updated on 05 Aug 2025
- 1 Minute to read
- Print
- PDF
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An End User represents employees, staff, or external users who consume IT or business services by raising Service Requests through a self-service portal or assisted channels. Their experience is focused on ease of use, transparency, and timely fulfillment of requests.
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