End User
  • 05 Aug 2025
  • 1 Minute to read
  • PDF

End User

  • PDF

Article summary

An End User represents employees, staff, or external users who consume IT or business services by raising Service Requests through a self-service portal or assisted channels. Their experience is focused on ease of use, transparency, and timely fulfillment of requests.


Was this article helpful?

What's Next
Changing your password will log you out immediately. Use the new password to log back in.
First name must have atleast 2 characters. Numbers and special characters are not allowed.
Last name must have atleast 1 characters. Numbers and special characters are not allowed.
Enter a valid email
Enter a valid password
Your profile has been successfully updated.
ESC

Eddy AI, facilitating knowledge discovery through conversational intelligence