View Reports

Reports offer organizations invaluable insights and data to monitor and enhance their performance and continuous service improvement. These reports are vital in helping IT teams, managers, and stakeholders gain insights, monitor performance, and make informed decisions to improve service delivery and overall IT operations. Reports are of various formats, such as tables, charts, graphs, dashboards, and textual summaries. 

User Persona: End User

Note

The Report time zone ensures that dashboards, charts, and reports display dates and times in the user’s configured time zone. Since timestamps are stored in UTC, the system applies the correct offset during synchronization. Updates to user time zones take effect after the next scheduled sync, providing consistent and accurate date and time representation across the application.