End User
- 30 Jul 2025
- 1 Minute to read
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End User
- Updated on 30 Jul 2025
- 1 Minute to read
- Print
- PDF
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The End User is typically a employee, who queries with the help of copilot assistant to solve day- to day problems. These prompts can include creating, updating and viewing of Incidents / Service Requests, querying Knowledge Base articles.
As an End User you can perform the following actions:
Retrieve, Update, List Incidents
Retrieve, Update, List Service Requests
Search Knowledge Base articles
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