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    Average Clock time by Analyst
    • 18 Jul 2025
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    Average Clock time by Analyst

    • Updated on 18 Jul 2025
    • 1 Minute to read
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    Article summary


    The Average Clock Time by Analyst report presents the average time (in hours or days) that each analyst takes to resolve incidents, measured in total elapsed (clock) time. This report helps identify individual efficiency and potential delays among support staff.


    The Average Clock Time by Analyst report is shown in the following representation:

    Figure: Average Clock Time by Analyst

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