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    Average Clock time by Classification
    • 18 Jul 2025
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    Contents

    Average Clock time by Classification

    • Updated on 18 Jul 2025
    • 1 Minute to read
    • Print
    • PDF
    Article summary

    The Average Clock Time by Classification report shows the average elapsed time taken to resolve incidents based on their classification (e.g., incident, request, problem), offering insight into resolution efficiency for different types of records.

    The Average Clock time by Classification report is shown in the following representation:

    Figure: Average Clock time by Classification


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