Change Request Summary Board

The Change Request Summary Board is a visual tool that provides an overview of all change requests within the IT environment. It displays key information such as the status, priority, and type of each change request, enabling stakeholders to track progress and manage approvals efficiently. This board helps in maintaining transparency, improving communication, and ensuring that changes are implemented in a controlled and organized manner.

The Change Request Summary Board is displayed below.
Figure: Change Request Summary Board 

The following table explains the reports available in the dashboard.

Dashboard	Description
Metric dashboard	Displays the count of change requests open, changes on hold, high-risk changes, emergency changes, awaiting approval, rolled back changes, critical changes, unassigned changes, on-time changes, delayed changes, changes created, closed changes, implemented changes, successful changes, and unsuccessful changes.
Graphical Dashboard
Delayed Changes by Priority	Displays the count of changes delayed for different priorities.
Open Changes by Change Type	Displays the percentage of open change requests for different change types. The color legend is
Open Changes by Risk and Change Type	Displays the count change requests for different risks vs change types.
Changes by Category	Displays the count of change requests assigned to different categories.
Unassigned Changes	Displays the count of change requests that are unassigned to any analyst.
Rolledback Changes Trend	Displays the count of change requests that have been rolled back.
Analysts by Workload	Displays the count change request assigned to different analysts. The color legend is
Successful Changes Trend	Displays the percentage of changes successfully implemented. The color legend is
Emergency Changes Trend	Displays the percentage of emergency changes implemented. The color legend is