Overview
  • 04 Apr 2024
  • 2 Minutes to read
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Overview

  • PDF

Article summary

Streamline insights and simplify management with Category configuration! 

Category refers to a logical grouping or classification that aids in organizing and categorizing Configuration Item within the CMDB system.

To organize and comprehend the links between various configuration items, categories are used to aggregate comparable types of configuration items together. Each category typically denotes a certain CI type or section of the IT infrastructure. Depending on the needs of the company, the exact categories utilized in a CMDB can change.

The following list covers the example of categories available under the CMDB module:

  1.  Services
    Business Service -IT Helpdesk
    Technical Service

  2.  Infrastructure
    Server
    Storage
    End User
    Network

Categorization in CMDB consists of the following steps:

  1.  Identification 
  2.  Grouping 
  3.  Attributes and Relationships 


User Persona: Administrator

Let's explore the following use-case.


Use Case
User Persona: Administrator
Solution
NovaTech is a medium-sized company that relies on its IT Infrastructure including a variety of servers.
Sandra has been tasked with setting up and using a CMDB to manage several configurations effectively. 
The first step when it comes to handling resources in a multitude is categorizing or organizing them. IT infrastructure includes a variety of resources with different criteria.
Sandra can initiate the process by defining the categories as per the requirements and criteria which aids in effective management of IT infrastructure.

Configure a Category

To configure a CMDB Category, perform the following steps. 

1.    Navigate to Design Studio > Module > CMDB > Configurations > CMDB Configuration > Category.

Figure: CMDB Configuration - Category

2. Select the desired Tenant from the drop-down, which is a mandatory field. The available CMDB classifications are displayed.

Figure: Category configuration page

3. To define different CMDB classifications, right-click next to CMDB classification space. A small configuration pop-up will be displayed. Select any desired options to add or modify the available category definitions.

Figure: CMDB Classification pop-up (displayed upon right click)

4. Click SAVE to save and publish the changes.

Field Description

This table contains the list of fields and their descriptions that are available under the Category segment:

FieldDescription
Tenant *Select a Tenant from drop-down. This is a multiselect field.
For more information, refer to Tenant.
CMDB ClassificationReflects the available classification segments of CMDB

Configuration pop-up
Create Root NodeSelect this option to create a root node that acts as a top-level node in the tree or hierarchy.
Create Child NodeSelect this option to create a child node that acts as a subordinate or subsidiary to the existing root (parent) node in the tree or hierarchy.
RenameSelect this option to rename the category classification.
DeactivateSelect this option to deactivate the category classification.
Set as DefaultSelect this option to make the particular category classification as a default classification.
Add IconSelect this option to upload an icon.
Add DescriptionDescribe the category classification in this field.



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