🎯 Now Live!Release Date | 31st August 2026
Fixed Issues
The following are the issues fixed in Crescendo 6.3.1.2 Patch 41.
Issue ID | Issue Description | Resolution |
|---|---|---|
191527 | Notifications were not generated or delivered for Problem Records, while Incident notifications were working as expected. | Notifications are triggered and delivered successfully for Problem Records. |
189564 | The SR workflow displayed incorrect approver names: The Approval Timeline showed approvers configured under Others, regardless of the Department selected while creating the SR. However, approval notification emails were sent to the correct approvers. | The Approval Timeline displays approvers based on the selected Department instead of defaulting to the Others configuration. |