Define Characteristics

In the General Properties section, you can enter all the basic information you need to craft a Business Rule. Simple as that!

To create a Business Rule, perform the following steps:

1. Select Design Studio > Select Module as Incident
   
   
2. Navigate to Designers > Business Rule Designer.
   Select the required Domain and Sub Domain prior to adding the Business Rule.Figure: Business Rule Designer Page
   
   
3.  Click New to add a new Business Rule.
   
   
   Add Business Rule page is displayed, requesting for input on the General properties tab.
   Figure: General Properties
   
   The below table describes the fields in the General properties of the Business Rule Designer.

   Field	Description
   Name*	Enter the name to be given to the Business Rule.
   Execution Order*	Enter a numeric value representing the order in which the rule should be executed. If there are multiple Business Rules with different order number, then the Business Rule with the highest execution order number would be executed first.
   Domain*	Select a Domain. This field gets populated based on the previous selection.
   Tenant*	Select one or more Tenants from the drop-down list. This is a multi-select field.
   Description	Enter a description about what the business rule will accomplish.
   Sub Domain*	Select a Sub Domain from the drop-down list.
   Sub Domain*	Select a Sub Domain from the drop-down list.

   An asterisk (*) represents mandatory field. 
   
   Active enable this switch to configure the Business Rule as Active. If disabled, the Business Rule stays inactive and will not trigger.
   
   
4.  Click Next.