Overview

Use Service Portal Designer to craft a sleek and interactive environment for your business to run more seamlessly!

A one-stop solution comprising multiple widgets for users to communicate all critical information and internal services in an organization. Yes, it just happens with a few clicks!

The front-end portal framework of Service Portal allows enterprises to build self-service experiences for End User and easily connects to all available functions in the business enterprise.

Whether it's the service catalog, knowledge base, the status of the active requests or incidents, or the history of requests, you are just one step away from getting there!

Having seen the capabilities of a Service Portal Designer, Let's quickly see the four simple steps to create the Service Portal. The process flow of Service Portal Designer specifies the steps involved in creating the Portal with each step following the completion of the previous steps.

User Persona: Application Designer

Navigation Overview

The Service Portal can be configured by the Application Designer using the three-stepper approach as illustrated below:Figure: Configuration process of Service Portal

So, create a Portal experience and deliver an engaging user interaction by leveraging customizable layouts and widgets.

To manage and view the Service Portal, refer to the link below.