Release Notes Apex v2.0-Phase 1.1

Software Inventory Report

The Software Inventory Report provides the list of Assets where a Software or a list of Software is installed. For more information, refer Software Inventory Report.

Accessories by Store

Provides a count of accessories in various stores for each category of the accessory. For more information, refer Accessories by Store.

Consumables by Store

Consumables by Store shows the list of consumable items available in each store, making it easy to check stock and track usage. For more information, refer to Consumables by Store.

Procured License Report

Procured License Report shows the details of all software licenses purchased, including quantity and usage status. For more information, refer to Procured License Report.

Warranty Report

Warranty Report shows the warranty details of assets, including coverage period and expiry dates. For more information, refer to

Warranty Report.

Allocated Asset Report

The Allocated Assets report offers graphical and tabular views of Allocated, In-Store, In-Repair, and Deactivated assets, along with detailed asset info like serial number, Asset ID, employee, and user details. For more information, refer to Allocated Asset Report

Assets by Location Report

The Assets by Location report provides a clear overview of asset deployment across locations for a selected Tenant. For more information, refer to Assets by Location Report

Asset by Floor Report

The Assets by Floor Report provides a detailed graphical and tabular view of allocated assets on each floor, including asset types, counts, and detail. For more information, refer to

Asset by Floor Report

Asset by Store Report

The Assets by Store Report displays asset counts per store and is accessible to Admins or Analysts based on their role privileges. For more information, refer to Asset by Store Report

Inactive Asset Report

The Inactive Asset Report lists deactivated assets with their counts and reasons like CPU issues, damage, end of life, loss, and motherboard problems. For more information, refer to

Inactive Asset Report

Discovered Asset Details Report

The Discovered Asset Details Report provides a tabular view of all assets identified during the discovery process. For more information, refer to Discovered Asset Details Report.

91427

Getting ‘You do not have access to this page’ error after applying the filter.

Precondition

Create and publish the catalog with "Enable Service Entitlement" enabled.

Steps:

1. Navigate Request > User > New Service Request.

2. Select the department.

3. Click on the filter icon.

4. Apply the filter and submit.

N/A

91429

Issue 1: Department column displays department code instead of department name.

Issue 2: Number of CRs column values are not left-aligned.

Steps

1. Navigate to Admin > Basic > User > CR Approver List.

2. Click on the Change History icon.

3. Observe the Department column in the history table.

N/A

91201

Records do not appear in the Reports for the CMDB and Change Request modules.

Steps

1. Log in to the b application as an Analyst.
   

2. Navigate to Reports and click on Change Request / CMDB widget.

N/A

91392

The count is mismatching between the Overall Change Record count and the SLA tabs section.

Precondition

CR should be created with selection the Planned Start Time and Planned End Time.

Steps:

1. Log in to the application – the Analyst Dashboard will be displayed.

2. Navigate to Change Record tab and verify count of CR.

3. Navigate to the tab and compare the overall count with the counts in the ‘Change Records’ tab for: SLA Breached (count), Breaching in next 12H (count), Breaching in next 24H (count), and Upcoming (count).

N/A

87558

KM article not displaying on the Recommended Articles screen once after typing in the keyword to display the Recommended Article tile in the Search bar.

Prerequisites:

• Open the Mobile App (v194(End User Persona))

• Enter the configured Web Service URL and proceed.

• Enter the username and password of an end user.

Steps

1. Scroll down till recommended articles.

2. Click See All button.

3. On the Recommended Articles page, in the Search bar, type in the keyword to display the Recommended published Article tile > Verify.

N/A