Update Business Risk
  • 19 Mar 2025
  • 4 Minutes to read
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Update Business Risk

  • PDF

Article summary

Updating a Business Risk on a change form using a Business Rule Designer is be a powerful way to automate workflow processes, ensuring that any changes in Business Risk is promptly and accurately reflected on the Change Transaction Form.

Prerequisites

  1. Configure Business Risk Value Mapping Admin Form. For more information, refer Configure Business Risk Value Mapping.

  2. Configure Business Risk in Manage Change Record transaction form. For more information, refer Manage Change Record.

Configure BRD to Update Business Risk

Configure Business Rule to Update the Business Risk field on the Record after submission. This update process is automated using a Business Rule Designer, which allows for the creation of rules that trigger updates based on specific conditions and criteria.

To update the record with the Business Risk, configure the following business rule.

  1. Log in as an Application Designer.

  2. Navigate to Service Management > Design Studio > Change > Business Rule Designer.

  3. Click New on the list page to configure a Business Rule.
    The configuration page displays the following steps as described.

The General properties of Business Rule Designer for updating the Business Risk involves defining the BRD update with a name, providing an Execution Order, selecting the required platform components such as Domain, Sub Domain and Department. Choosing the Transaction Form on the Table field against which the Update rule must be run.

For more information, refer General Properties of Business Rule Designer.

Figure: General Properties

For more information, refer the following table:

Field

Description

Name

Enter the name as Update Business Risk. As the purpose of the BRD is to update the Business Risk field on the Manage Change Record.

Description

Describe about the BRD its purpose in the Risk Assessment and more about update workflow automation.

Execution Order

Enter a value for Execution Order, based on the configured value the BRD is executed. Ensure to configure this Rule with the highest value.

Note

The highest value in the Execution Order is executed first. Always ensure to have the execution order as below:

  1. First highest value to Update Business Risk. Example: 350

  2. Second highest value to Update Operational Risk.

    Example: 300

  3. Third highest value to Update Overall Risk

    Example: 250

Domain

Select Domain from the dropdown. Ensure to have the all the Risk Assessment Admin and Transaction Forms from the same Domain.

Sub Domain

Select Sub Domain from the dropdown. Ensure to have Ensure to have the all the Risk Assessment Admin and Transaction Forms from the same Sub Domain.

Department

Select Department / Tenant from the Dropdown. Ensure to have the all the Risk Assessment Admin and Transaction Forms from the same Department.

Table

Select Manage Change Record as a Table value, the Business Rule is run for the selected Record from the Table, for which the field is updated based on the BRD’s update and condition criteria.

Note

This selection is important as the Business Risk is configured on this transaction form for which an update business rule is being set.

Active

Enable Active control for the rule to be available for use when the Change Record’s Business Risk field is updated.

Click Next to configure Trigger.

Process the Business Rule After the Transaction is Created and Updated. For more information, refer Trigger.

After the Change Record is Created and Updated from the Manage Change Record Form, this particular Update Operational Risk Business Rule is executed. Which then updates Risk field with the configured value in the Transaction Form.

Figure: Trigger

Click Next to configure Conditions.

In Conditions step you configure the conditional filter to execute the business rule. If the conditions are met then the Business Rule is executed. Enabling the Business Risk field to populate with the Risk value. For more information, refer Conditions.

Figure: Conditions

To configure Condition, perform the following steps:

  1. Select to Run Based on Condition.

  2. Click +Add Filter Set and + add icon to insert an additional Filter and configure the below two conditions.

Field

Description

Field

Select Business Risk Value from the Transaction Form for both the conditions.

Figure: Field Value

Operator

Select Dynamic scale Operator for the below field values. For more information, refer Dynamic Operator.

Ensure to set the values as displayed in the below images.

1. Dynamic Greater than or equal To

Figure: First Filter Dynamic Operator

2. Dynamic or Less than or equal To

Figure: Second Filter Dynamic Operator

Value

Select Business Risk Value Mapping from the first condition’s Admin Table, where the From Scale is configured.

Figure: Value

Select From Scale as a value for the first condition and To Scale value for the second condition.

Note

If Dynamic Scale operator is selected in your condition, then you are enabled to select the Admin Table for the first dynamic operator defined in the condition.
When you hover on the second Table, it displays "Table can be changed in the first dynamic condition."

Click Next to configure Actions.

In the Action Step, you are enabled to configure the Update action for the fields when the Business Rule is executed. Powered with Dynamic Operator this works effortlessly by executing the workflow to update the required fields on the Form. For more information, refer Update Fields.

Figure: Update Fields

Select Business Rule to Execute Every Time. For other field descriptions, refer the following table:

Field

Description

Field

Select Business Risk from Manage Change Record form.

This will update Business Risk field’s value from the Mange Change Record to the Change Record’s Business Risk field after submitting the form.

Operator

Enable the Dynamic operator to display the value fields. This operator is powerful to calculate Business Risk’s dynamic field value and update on the Business Risk field value.

Value

By default, Admin Table Business Risk Value Mapping is selected and you are enabled to select column name as Business Risk value.

Override

By default, Override is enabled.

Click Next to Publish the Business Rule.

Upon Publishing the configured Business Rule, it takes effect after the record is created and updated as mentioned in the Trigger step.

Select Published and click Submit.

Figure: Publish


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