Update Overall Risk
  • 19 Mar 2025
  • 4 Minutes to read
  • PDF

Update Overall Risk

  • PDF

Article summary

Updating Risk value on a change form using a Business Rule Designer is be a powerful way to automate workflow processes, ensuring that any changes in Business Risk and Operational Risk is promptly and accurately reflected on the Change Transaction Form.

Prerequisites

  1. Configure Overall Risk Value. For more information, refer Configure Overall Risk Value Mapping.

  2. Configure Business Risk and Operational Risk in Manage Change Record transaction form. For more information, refer Manage Change Record.

Update Overall Risk

Configure Business Rule to Update the Risk field on the Record after submission. This update process is automated using a Business Rule Designer, which allows for the creation of rules that trigger updates based on specific conditions and criteria.

To update the record with the Overall Risk, configure the following Overall rule.

  1. Log in as an Application Designer.

  2. Navigate to Service Management > Design Studio > Change > Business Rule Designer.

  3. Click New on the list page to configure a Overall Rule.
    The configuration page displays the following steps as described.

The General properties of Business Rule Designer for updating the Overall Risk involves defining the BRD update with a name, providing an Execution Order, selecting the required platform components such as Domain, Sub Domain and Department. Choosing the Transaction Form on the Table field against which the Update rule must be run.

For more information, refer General Properties of Business Rule Designer.

Figure: General Properties

For more information, refer the following table:

Field

Description

Name

Enter the name as Update Overall Risk. As the purpose of the BRD is to update the Risk field on the Manage Change Record.

Description

Describe about the BRD its purpose in the Risk Assessment and more about update workflow automation.

Execution Order

Enter a value for Execution Order, based on the configured value the BRD is executed. Ensure to configure this Rule with the third highest value.

Note

The highest value in the Execution Order is executed first. Always ensure to have the execution order as below:

  1. First highest value to Update Business Risk.
    Example: 350

  2. Second highest value to Update Operational Risk.

    Example: 300

  3. Third highest value to Update Overall Risk

    Example: 250

Domain

Select Domain from the dropdown. Ensure to have the all the Risk Assessment Admin and Transaction Forms from the same Domain.

Sub Domain

Select Sub Domain from the dropdown. Ensure to have Ensure to have the all the Risk Assessment Admin and Transaction Forms from the same Sub Domain.

Department

Select Department from the Dropdown. Ensure to have the all the Risk Assessment Admin and Transaction Forms from the same Department.

Table

Select Manage Change Record as a Table value, the Business Rule is run for the selected Record from the Table, for which the field is updated based on the BRD’s update and condition criteria.

Note

This selection is important as the Overall Risk is configured on this transaction form for which an update Overall rule is being set.

Active

Enable Active control for the rule to be available for use when the Change Record’s Business Risk field is updated.

Click Next to configure Trigger.

Process the Business Rule After the Transaction is Created and Updated. For more information, refer Trigger.

After the Change Record is Created and Updated from the Manage Change Record Form, this particular Update Overall Risk Business Rule is executed. Which then updates Risk field with the configured value in the Transaction Form.

Figure: Trigger

Click Next to configure Conditions.

In Conditions step you configure the conditional filter to execute the business rule. If the conditions are met then the Business Rule is executed. Enabling the Risk field to populate with the Risk value. For more information, refer Conditions.

Figure: Conditions

To configure Condition, perform the following steps:

  1. Select to Run Based on Condition.

  2. Click +Add Filter Set and + add icon to insert an additional Filter and configure the below two conditions.

Field

Description

Field

Select Business Risk from Manage Change Record in the first condition.

Figure: First Filter Field Value

Select Operational Risk from Manage Change Record in the second condition.

Figure: Second Filter Field Value

Operator

Select Dynamic Operator for both the field values.

Figure: Dynamic Operator

Value

Select Overall Risk Value Mapping from the first condition’s Admin Table.

Figure: Value

Select Business Risk as a value for the first condition and Operational Risk as a value for the second condition.

Note

If Dynamic Scale operator is selected in your condition, then you are enabled to select the Admin Table for the first dynamic operator defined in the condition.
When you hover on the second Table, it displays "Table can be changed in the first dynamic condition."

Click Next to configure Actions.

In the Action Step, you are enabled to configure the Update action for the fields when the Business Rule is executed. Powered with Dynamic Operator this works effortlessly by executing the workflow to update the required fields on the Form. For more information, refer Update Fields.

Figure: Update Fields

Select Overall Rule to Execute Every Time. For other field descriptions, refer the following table:

Field

Description

Field

Select Risk from Manage Change Record form.

This will update Risk field’s value based on the dynamic values from the Business and Operational Risk field values from the Manage Change Record.

Operator

Enable the Dynamic operator to display the value fields. This operator is powerful to calculate Business and Operational Risk’s dynamic field value and update on the Risk field value.

Value

By default, Overall Risk Value Mapping Admin Table is selected and you are enabled to select column name as Risk value.

Override

By default, Override is enabled.

Click Next to Publish the Business Rule.

Upon Publishing the configured Business Rule, it takes effect after the record is created and updated as mentioned in the Trigger step.

Select Published and click Submit.

Figure: Publish


Was this article helpful?

What's Next
Changing your password will log you out immediately. Use the new password to log back in.
First name must have atleast 2 characters. Numbers and special characters are not allowed.
Last name must have atleast 1 characters. Numbers and special characters are not allowed.
Enter a valid email
Enter a valid password
Your profile has been successfully updated.