Sub Form
  • 22 Sep 2023
  • 2 Minutes to read
  • PDF

Sub Form

  • PDF

Article summary

Transform user experience with flexibility using the Subform widget.

Sub Form is a valuable widget within the Form Designer These dynamic elements play a crucial role in enhancing the flexibility and functionality of an application making it easier for organizations to tailor their service processes to their specific needs.

This article explains more about sub-forms and their configuration, click on the following links to learn more:

Overview

Subforms as widgets in a form designer with dynamic form selection capabilities are a powerful tool for creating versatile and user-friendly data entry interfaces. These widgets allow users to choose from a range of predefined forms or templates in real time, tailoring the data input experience to specific needs. When integrated into form design, they enhance flexibility, efficiency, and customization, making them ideal for applications where users encounter various data structures or workflows. This dynamic selection of forms within a single interface streamlines data entry reduces errors, and ensures that users can adapt effortlessly to changing requirements, making it a valuable feature in diverse industries, including IT, customer support, and data management.

User Persona: Application Designer

Figure: Sub Form Benefits

Let's explore the following use-case.



Use Case
User Persona: Application Designer
Solution

The ACME customer support team deals with a wide range of issues and requests, such as technical problems, billing inquiries, product feedback, and more.

Each type of support request requires different information and workflow processes. The support system needs to accommodate these diverse requests while ensuring that agents can easily access the appropriate form for each case. 

The Application Designer configures the Subform as a widget on the form designer. The column in Subforms supports dynamic Form selection which empowers customer support teams to efficiently handle a wide range of support requests, offering a user-friendly and adaptable solution for managing customer interactions effectively.

Configure Sub Form Widget

Configured Subforms improve the user experience by breaking down complex forms or interfaces into manageable sections. streamline data entry and retrieval processes by presenting relevant data fields together. This reduces the time and effort required for users to complete tasks and ensures that important data is not overlooked.

To configure a Subform as a widget in the form designer, perform the following steps:

  1. Log in to the application.

  2. Navigate to Home > User Dashboard.

  3. Select Role as Application Designer from the dropdown list.

  4. Select Module.

  5. Select Form Designer.

  6. Click New and select either Start from scratch or Use existing form.

  7. Enter the required details in the appropriate fields.

  8. Click Next.
    Design Form Stepper is displayed.
    Figure: Form Designer Details

  9.  Click Widgets.
    All the widgets for the form designer are displayed.
    Figure: Sub Form Widget

  10.  Drag and Drop the Subform Widget into the form builder.
    Figure: Subform


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