IM Reports
- 14 Jun 2024
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IM Reports
- Updated on 14 Jun 2024
- 1 Minute to read
- Print
- PDF
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The incident management reports capture details about incidents such as open incidents, in-progress incidents, and resolved incidents. It helps identification of patterns and trends in incident management. Incident Management Reports also serve as a valuable tool for communication, ensuring that stakeholders are informed about the status and resolution of incidents. These reports also support compliance efforts by giving an audit trail, supporting service-level agreement adherence, and offering a recorded history of occurrences and responses.
List of Incident Management Reports
The following table lists the incident management reports:
Parent Report | Child Report |
Incident Aging by Category-Open | |
Incident Aging by Workgroup-Open | |
Incident Aging by Analyst-Open | |
Incident Aging by Category-Resolved | Category Aging Details-Resolved |
Incident Aging by Workgroup-Resolved | Workgroup Aging Details-Resolved |
Incident Aging by Analyst-Resolved | |
Classification Aging Details-Resolved | |
Incident Status Report By Category | |
Incident Status Report By Workgroup | |
Incident Status Report By Classification |
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