Impact
- 15 Jul 2025
- 1 Minute to read
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Impact
- Updated on 15 Jul 2025
- 1 Minute to read
- Print
- PDF
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Impact defines the effect of a Change on the users (how many users). You can configure and modify the Impact values for a Department.
Configure Impact
To configure Impact, perform the following steps:
Navigate to Change > Configuration > Impact.
Figure: Impact
Select the required Department on the Impact page.
Figure: Department
Click Add New or
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icon.
Figure: Add New
Specify the new Impact details. For more information about the fields on the Impact page, see Field Description below:
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Figure: Impact Details PageClick Submit. A new Impact value is configured.
Field Description
The following table describes the fields on the Impact Details page:
Field | Description |
Details | |
Impact Name | Type in a name for the Impact. |
Sort Order | Type in a numeric value, which indicates the sequence number in which the Impact will be displayed in the Impact list on the configuration pages of the application. |
Default | Select this check box to display this Impact value as the default Impact value on the other pages of the application. |
Active | Indicates the status of the Impact value.
|
Show List
Click Show List or 
to display the LIST table showing all the Impact values configured for the selected Department.
Figure: Impact List Page
Impact ID column in the LIST table displays the ID associated with every configuration.
To edit an Impact value, click the Impact Name. Make the appropriate changes and click Submit.
To display the inactive Impact values, click the Include Inactive check box.
Note
When the Impact values are displayed under the List table, the Add New action is displayed on the right-side panel. Click Add New to configure a new Impact value.
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