Login
  • 25 Jun 2024
  • 2 Minutes to read
  • PDF

Login

  • PDF

Article summary

The Apex login screen provides a seamless and secure access to all the essential applications. To login to  Apex, perform the following steps. 

Prerequisites

Apex can be accessed subject to the following prerequisites. 

Supported Browsers and Versions

Apex can be accessed using multiple browsers and their supported versions. 

  • Chrome Version 126.0.6478.56 (Official Build) (64-bit) 
  • Microsoft Edge Version 125.0.2535.79 (Official build) (64-bit)
  • Firefox Version 126.0.1 (64-bit)
  • Safari Version 17.5 (19618.2.12.11.6)

Screen Resolution

When viewing the Application, it is best to view at 1920 X 1080 at 100% scaling for best output. 

Log in

1. Type the Apex URL in the address bar of the browser. 

2. The Sign in page is displayed. 

3. Type in the Username and Password

Note
Ensure that you type in the correct User Name and Password as provided by your System Adminstrator. If you type in an incorrect user name or passowrd, the application displays an error message. 

4. Click Login

5. If GDPR is enabled, you are redirected to the GDPR CONSENT FORM. Accepting this consent by clicking the ACCEPT button is considered that you are agreeing to display your personal data to the Analyst and Adminstrators of the application. 

Figure: GDPR Consent Form

6. The following pop-up window with a confirmation message is displayed, when you click the ACCEPT button. 

Figure: GDPR Consent Form 

7. If you click Accept on the GDPR Consent Form - ACCEPT pop-up window, you are redirected to the home page of the Apex application. The following pop-up window with a confirmation message is displayed, when you click DECLINE. 

Figure: GDPR Consent Form - DECLINE

8. If you click Ok on the GDPR CONSENT FORM, your personal data will be wiped out from the Apex database records and you will be redirected to the login page. 

9. When you login again, the below GDPR message is displayed. 

Figure: GDPR Consent Form Declined - Accept Now

10. When you click Ok, it will be redirected to the GDPR consent page as shown below. 

Figure: GDPR Consent Form

Authentication

There are four types of authentication available under User Management as follows. For more configuration information, refer to Authentication Types

Multi Factor Authentication 

You can enter two valid credentials (any two combinations of Email or Mobile with the Authenticator App) to access the online platform. 

Email and Mobile Authentication 

Mobile and Authenticator App

Configure ReCAPTCHA

 You can configure a text-based reCAPTCHA feature to provide an additional layer of protection to access Apex. 

An alpha numeric character based reCAPTCHA feature has been added by Apex to offer an extra degree of security for application access. The purpose of this function is to differentiate between humans and bots, or robots. While it is simple for humans to solve, bots and other malicious software find it difficult to understand. Users of reCAPTCHA must enter the displayed characters in the designated space using identifiable alphanumeric elements.

Note
The reCAPTCHA is a configurable feature and is not enabled, by default.

For information on how to configure CAPTCHA refer Configure Authentication Card Types.  

Verify ReCAPTCHA

When an administrator sets up every option needed to make the Apex application compatible with reCAPTCHA. The reCAPTCHA verification button to confirm that you are human and not a robot displays on the login page.

To verify the Recaptcha, perform the following steps. 

1. Log in to Apex application. The Apex login page is displayed. 

2. Enter the alphanumeric values in the designated field. 

3. The green checkmark indicates that reCAPTCHA verification was successful, and a user could log in the Apex application.   

Figure: reCAPTCHA verified


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Changing your password will log you out immediately. Use the new password to log back in.
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