Manage Mailbox

Efficiently manage multiple Mailboxes with flexible organization and filtering options. Filter the mailbox meeting a certain criterion in one shot. Search the desired Mailbox and Export the list page details to excel.

View

You can view the list of configured mailboxes using the following options:

• Filters
• Search

To view the list of configured mailboxes, perform the following steps:

1. Navigate to Design Studio, select the required Application.
2. Click Mailbox Configuration. Select the desired Domain and Sub Domain.
   The Mailbox Configuration List page is displayed. A sample screenshot is shown below:
   Figure: Mailbox Configuration List Page - Filters, Search and Export
   
   It displays the list of configured Mailbox configurations. A specific list of Mailboxes can be viewed based on applied filters or search criteria. 

Filters

Apply filters on all the columns or on an individual column. This functionality allows you to control the exclusion or inclusion of specific data as per your requirement. Focus on the required data with better analysis.

To apply filters on all the columns, perform the following steps:

1. On the Mailbox Configuration list page, click Filters icon on the top left corner.
   Figure: Filters

You have the provision to add new filters or to use saved views with pre-defined filter conditions.

Add Filter

You can add new filters as per your requirement with available options of fields and operators. You can also delete any specific filter using delete icon if not required anymore. 

To add filter, perform the following steps:

1. Click Filters icon.  
2.  Click Add Filter. The following screenshot is displayed:
   Figure: Add Filter

Advanced Filter

The Advanced filters allow you to define filter conditions at a more granular level with additional filter options.

1. Click Advanced Filter icon to add advanced filters. A sample screenshot is shown below:
   Figure: Advanced Filter
   
   
2. Click Add Filter Set. A sample screenshot is shown below:
   Figure: Advance Filter - Conditions

The following table describes the fields and description of Advance Filter pop-up.

Field Name	Description
General
Field	Select the field from the available list of options.
Operator	Specify the operator for the condition. Available options are as follows: Is  Contains Equals Does not contain Not Equals (!=)
Value	Specify the field value for the selected operator.
	Click Delete icon to delete any filter conditions.
	Click Add icon to add one more row to add filter conditions.
Clear All	Click Clear All to remove all filter conditions.
Cancel	Click Cancel to remove a specific filter condition.
Apply	Click Apply to remove apply a specific filter condition.

The applied filters count is displayed on the top along with filter icon. It will provide a quick reference to the applied filters. A sample screenshot is shown below:

Figure: Filters Count

You can apply filters on individual columns as well as per your requirement.

To apply filters on individual columns, perform the following steps:

1. On the list page, click the filter associated with the individual column. A sample screenshot is shown below.
   Figure: Filters - Individual Column
   
   
2.  Specify the filter criteria based on your requirement. A sample screenshot is shown below.
   Figure: Filters - popup
   
   
3. Click the Filter icon to view the following filter options. Select the Match All or Match Any option from the list to filter the data based on the condition selected. The Match All option is selected, by default.
   
   
4. Select the option to compare the data based on the conditions. Available options are as follows:
   • Starts With
   • Contains
   • Not contains
   • Ends with
   • Equals
   • Not equals
   • Less than
   • Less than or equal to
   • Greater than
   • Greater than or equal to
   • Date is 
   • Date is not
   • Date is before
   • Date is after
   • Active
   • Not Active
     Note

     The following filter options are available for numeric column values:

     • Less than
     • Less than or equal to
     • Greater than
     • Greater than or equal to

     The following filter options are available for date column values:

     • Date is 
     • Date is not
     • Date is before
     • Date is after

     The following filter options are available for toggle switch Active:

     • Active
     • Not Active 
5. You can click Clear to clear the configured filter and click Apply to set the filter condition.

Search

The Search function enables you to search the configured Mailbox(s). You can click the search icon and type the Mailbox(s) you want to search.

In the Mailbox configuration list page, click the Search icon and type the required Mailbox Name that you would like to search. The application displays the result in the result section for the typed Mailbox(s). A sample screenshot is shown below:

Figure: Mailbox Configuration - Search

Click X (close icon) to clear the searched criteria entered.

Edit 

The edit option enables you to edit configured Mailbox details based on the requirement.

To edit Mailbox(s) details, perform the following steps:

1. Navigate to Design Studio, and select the required Application.
2. Click Mailbox Configuration. Select the desired Domain and Sub Domain.
   The Mailbox Configuration List page is displayed with a list of configured Mailboxes.
   Figure: Mailbox Configuration- List page
   
   
3.  Click the Mailbox ID hyperlink to view the configured details for the mailbox.
   Figure: Mailbox Details page
   
   
4.  Edit the required details of the form and click Save and then click Submit after the Summary tab to save the modified changes.

Export

Click the Export option to export the configurations in an excel format. This option allows you to download from the current page and all the existing records.

Figure: Mailbox Configuration - Export option

Change History and Versioning 

A Mailbox Configuration's Change History is often a log or record of any alterations, updates, or changes made to the mailbox throughout time. The term Versioning describes the process of keeping track of various changes or versions of the mailbox over time.

Figure: Versioning and Change History

Change History helps in maintaining transparency, compliance, and accuracy in managing multiple mailboxes across different teams. The change history feature provides a historical reference to each amendment and is a great audit trail. 

The below figure represents the changes made to each item along with the timestamp and user details. Change History gives a detailed overview of changes made to each record. 

Figure: Change History details

A detailed view of each of the records can be accessed by clicking the links. Refer to the image below. 

Figure: Mailbox Configuration Change History details

Versioning

Versioning helps to understand the number of revisions done to a record. For ex: The figure below depicts v6 which shows that there were 6 revisions done to record. 

Figure: Versioning details

Job History 

A Mailbox Configuration's Job History section displays a history of various activities and changes related to the configuration and management of the mailbox. This tab is designed to provide a record of events and actions taken on the mailbox configuration. It helps in tracking changes, troubleshooting issues, and maintaining an audit trail for mailbox-related activities.

Figure: Job History

The Job History feature allows you to select a time frame of 60 days for which the history can be checked. You can also check the history based on various job statuses such as Success, Failed, and Partial.

Figure: Job History details