View

Providing users with the ability to filter and refine their search results enhances the overall user experience. This is crucial in ITSM / ITAM, where accurate and precise information is often needed to resolve issues or make informed decisions. Users can sort and categorize records based on different criteria, such as status, category, date, or priority, making it easier to manage and analyze data. A view of the List page with filter options is essential in ITSM / ITAM features because it enhances user experience, allows for customization, improves data organization, and supports efficient data retrieval and analysis. It is a key component in helping IT professionals manage their IT assets and services effectively.

The View widget is available on the list page of the application this option provides the Application Designer with various actions as explained in the following topics of the Notification Parser.

• Filter
• Search
• Export

Filter

Filters on a view list page are essential tools for refining and customizing data displays. They save time by allowing users to quickly locate specific records or information without scrolling through extensive lists.

To add a new filter, perform the following steps:

1. Navigate to Home > User Dashboard.
   
   
2. Select Designer as Role.
   
   
3. Select Application.
   
   
4. Select Notification Parser.
   
   
5. Select Tenant.
   A list of configured parsers is displayed. Figure: Notification Parser List
   
   
   Note

   A column named "No. of Records Impacted" contains the count of the total number of records impacted for the configured parser.
   Figure: No. of Records Impacted
   
   Upon clicking on the No. of Records Impacted, the details of records impacted are displayed as shown in the following:
   Figure: Records Details
   
   
6.  Select View.
   An option to Add a New View and a list of created views is displayed.
   Figure: View
   
   
7. Click Add New New.
   An option to add a filter is displayed.
   Figure: Add Filter
   
   
8.  Select the list of items from the search field.
   Figure: List Items
   
   
9.  List Item is mapped using conditional operator
   Figure: Filter
    
10.  Click Apply.
    The applied view is displayed.
    Figure: View List
    
    
11.  Click  Save as New View.
    Application Designer is prompted to name the view.
    Figure: Save as New View
    
    
12. Enter the View Name.
    
    
13. Click Save.

Search