Notification Template for MS Teams

Microsoft Teams Notification Template is designed to facilitate effective communication and notification dissemination within the MS Teams platform. It includes essential elements such as Text Blocks and notification components to ensure clear and concise messaging.

Lets walk you through a Notification template named Work Order Closed: To Requestor, which is specifically designed for Microsoft Teams to use as a medium of communication to the requestor when a Work Order is Closed.

To Configure/Update MS Teams Notification Template, perform the following steps:

1.  Navigate to Design Studio > Module >  Work Order > Notification Designer.
   
   
2.  Select Tenant.
   
   
3.  Select a notification template named as Work Order Closed: To Requestor.
   General configuration screen is displayed.
   Figure: General Notification Designer Details
   
   
4. Enter the Notification Name as Work Order Closed: To Requestor and provide a brief description about the template.
   
   
5. Select the Record Type as Single Record and click Next.
   Medium screen is displayed.
   Figure: Medium
   
   
6.  Select Microsoft Team as Medium and click Next.
   Template screen is displayed.
   Figure: Microsoft Teams
   
   Microsoft Teams Template consists Notification Component named Card Elements that comprises of Column Set and TextBlock. 
   Refer to the following table about the description of all the components used in MS Teams - Light Notification Template.

   Notification Component	Description
   Card Elements: TextBlock	There are two TextBlocks used as follows: One used in the top line as Work Order Closed! Second used to describe about the notification
   Table	Select Manage Work Orders Table to drag and drop the Dairy Fields such as Self Notes on the Template.
   Grid	Drag and drop the Asset Details(SV) <-> Horizontal Grid designed for Single Record. To learn more about configuring grids, refer to Grids.

7.  Click Next to verify the details on Summary and click Submit/Update.

To learn more about MS Teams Template configuration, click here.