Overview
- 04 Apr 2024
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Overview
- Updated on 04 Apr 2024
- 1 Minute to read
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What is System Impact?
When implementing changes in an IT environment, it's important to assess the potential impact these changes might have on various components of the system. This includes evaluating how the change could affect hardware, software, network connections, users, and business processes. Proper change management practices help minimize unexpected disruptions caused by changes.
Let's explore the following use case.
User Persona: Administrator | Solution |
| The IT department of NovaTech services is planning to upgrade the organization's email server software to a newer version. They want to ensure that they are making an informed decision about whether to proceed with the upgrade. | Based on the impact considerations, the IT department can make an informed decision about whether to proceed with the software upgrade. Mitigation strategies, such as scheduling the upgrade during off-peak hours to minimize user impact, can be put in place. User training sessions can be organized to ensure a smooth transition. The organization's IT team can also be prepared with a rollback plan in case the upgrade doesn't go as planned. By carefully assessing the potential impact of the software upgrade on various aspects of the organization's IT environment and business operations, the IT department can minimize disruptions and ensure a successful transition to the new email server version. |
Configure System Impact
To Configure a Priority Matrix, perform the following steps:
1. Navigate to Design Studio > Select Module > Configuration > Change Masters> System Impact. The System Impact Listing page is displayed.
Figure: System Impact List Page
2. Click New. System Impact configuration page is displayed.
Figure: System Impact Configuration page.
3. Enter the required details as described in the following table and click Save.
| Field | Description |
|---|---|
| Tenant* | Select the Tenant from the list. This is a mandatory field. |
| System Impact | Type in the System Impact. |
| Sort Order | Specify the order for sort by ascending or descending order. |
| Description | Enter the description associated with the System Impact. |
| Default | Select the check box to display the System Impact ID for the selected Tenant, by default. |
| Active | Do enable the Active button to activate or deactivate the Role Template. |
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