Overview
  • 18 Jun 2024
  • 4 Minutes to read
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Overview

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Article summary

In IT Asset Management (ITAM), contract management entails managing contracts for IT assets during their whole lifecycle, from acquisition to renewal or termination. Managing contracts with suppliers for hardware purchases, software licenses, upkeep, and support services falls under this category. It minimizes the risk of contract violations, guarantees terms and conditions followed, and saves money by closely monitoring contract performance and renewal deadlines. Organizations can enhance vendor relationships, streamline operations, and ensure that IT assets are used effectively and aligned with corporate objectives by keeping a central repository of all IT-related contracts and automating reminders for important tasks.

Let's explore the following use case!

Use Case

User Persona: ITAM Analyst

Solution

NovaTech organization wants to procure multiple software. Procuring multiple software will need multiple contracts. Hence NovaTech wants to have a robust contract management process in place. They should be able to create new contracts and manage the existing contracts.

Ira the ITAM Analyst can use the Contract Management option in Asset Management to manage all the contracts. A new contract can be created with all the terms and conditions. The created contracts can be effectively managed.

Creating a New Contract

To create a new contract, perform the following steps:

  1. Navigate to Asset Management > Contracts > Manage Contracts.
    The list of contracts is displayed below.

    Figure: Manage contracts

  2. Click New to create a new contract. See the Field Description to know more about the fields.
    The new contract page is displayed.

    Figure: New contract

Field Description

This table contains the list of fields and their descriptions that are available on the new contract page.

Field

Description

Contract ID

The contract ID is displayed. The status of the new contract is in Draft.

General Details

Department

Select the required department from the dropdown. This is a mandatory field.

Name

Mention the name of the contract.

Category

Select the required category from the dropdown.

Contract Number

Mention the contract number.

Vendor

Select the name of the vendor from the dropdown.

Customer

Select the name of the customer from the dropdown.

More Information

Author

Displays the name of the Analyst who has created the contract.

Owner

Select the name of the owner for the contract.

Customer SPOC Details

Contact Person

Mention the name of the SPOC for the contract.

Contact Number

Mention the contact details of the SPOC.

Contract Term

Contract Start Date

Select the contract start date from the calendar.

Contract End Date

Select the contract end date from the calendar.

Renewal Date

Select the renewal date from the calendar.

Termination Date

Select the termination date of the contract from the calendar.

Contract Details

The other tabs in the Contract Details are explained below.

  • Financial Details

  • Links

  • Termination Clause

  • Terms and Conditions

  • Timeline

Financial Details

The Financial Details tab contains all the financial information related to the contract. See the Field Description to know more about the fields.

Figure: Financial Details tab

This table contains the list of fields and their descriptions that are available under the Financial Details tab

Field

Description

Business Unit

Select the business unit from the dropdown.

Location

Select the location from the dropdown.

Cost Center

Mention the cost center for the contract.

Contract Value

Mention the monetary value of the contract.

PO Number

Mention the purchase order (PO) number.

PO Value

Mention the monetary value of the PO.

Invoice Number

Mention the invoice number of the contract.

PO Date

Select the date of the PO from the calendar.

Invoice Payment Terms

Select the payment term from the dropdown.

Figure: Invoice payment terms

Notes

Mention any additional notes or remarks for the financial details.

Contract Attachment

Click to upload the contract copy.

Links

In the Links tab you can link assets, services, and other contracts related to the present contract. All the linked records are visible under the Relationship section.

Figure: Links

  • Link - Click the Link to link any associated assets, services, infrastructure, software licenses, and contracts.
    For example: Click Assets under Link. From the Link Assets pop-up window, select the asset and click Link.

    Figure: Link

  • De-link - The linked assets, services, infrastructure, software licenses, and contracts can be delinked.
    For example: Select the linked records for the De-link option to be enabled. Click De-link to remove the linked assets.

    Figure: De-link

Termination Clause

You can specify if there are any termination clauses for the specific contract.

Select the termination clause from the dropdown and mention any notes related to the clause.

Figure: Termination Clause

Term And Conditions

In the Terms and Conditions tab you can mention all the terms and conditions related to the contract.

Figure: Terms and conditions

  • Add Terms & Conditions - Select the required terms & conditions from the dropdown.

  • Upload Terms & Conditions - Click upload to attach any attachments related to terms & conditions.

  • Terms & Conditions - Mention any notes related to the terms & conditions.

Timeline

After the contract is created, the timeline tab displays the chronological sequence of events and actions taken on the contract.

After entering all the details related to the contract, click Save to save the new contract. The status of the newly created contract is in Draft.


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