Overview

Deactivating software involves removing or disabling a software application from active use within an organization's computing environment, often for reasons such as cost optimization, license compliance, security concerns, or changes in business requirements.
Reactivating software refers to the process of restoring access to a previously deactivated or disabled software application, typically in response to shifts in business needs, user requirements, or software usage patterns.

This process allows for efficient resource allocation by reallocating licenses from inactive users or devices, optimizing license usage and potentially reducing costs for organizations. Additionally, it ensures compliance with licensing agreements by actively managing software entitlements.

Deactivate Software Licenses

To deactivate Software Licenses, perform the following steps:

1. Navigate to Asset Management > Software (SW) > Deactivate & Reactivate - SW.
   The Deactivate & Reactivate - SW List page is displayed. Click New to create a new configuration.
   Figure: Deactivate & Reactivate - SW List page
   
   
2.  On the new Deactivate configuration page, provide all the required details as shown below and click Save.
   See Field Description for more information on field values.
   Figure: Deactivate Details page
   
   

Field Description

This table contains the list of fields and their descriptions that are available under the Deactivate SW Details page:

General Details
Tenant *	Select the required Tenant from the list. This is a mandatory field.
Store *	Select the store from the list where the assets are added. This is a mandatory field. For more information on Asset Locations (Store and Floor), refer to AM Location Master - Overview.
Publisher *	Select the required Publisher from the drop-down.
License Name *	Select the Software License Name from the drop-down.
License Model *	Select the License Model for the Software License that you want to add. Choose the License Model from available options: Core Based, Device Based, Processor Based, and User Based.
License Type *	Choose the Software License Type form available options: Client Provided, Open License, and Subscription.
Customer	Select the required Customer from the list. This is an optional field.
Quantity Details
Total Quantity	Displays the overall quantity of Software Licenses in the chosen Store, specific to the Tenant.
Available Quantity	Displays the number of Software Licenses ready or available to be allocated to User or Machine.
Deactivation Details
Deactivation Quantity	Mention the required quantity of Software Licenses you wish to deactivate.
Deactivation Date	Pick a date from the calendar for deactivating the Software License.
Deactivation Remarks	Feel free to enter any remarks if needed.

3. Once the configuration is saved, the license can be viewed on the Deactivate & Reactivate- SW List page under Deactivate section. This will be sent to the IT Manager and Allocated User Manager for approval.

(*approval workflow?*)

4. Once the Software license is successfully deactivated, it can be viewed on the Deactivate & Reactivate - SW List page under Deactivated section as shown below.
Figure: Deactivate & Reactivate - SW List page - Deactivated section

Reactivate Software Licenses

To Reactivate Software Licenses, perform the following steps:

1. Navigate to Asset Management > Software (SW) > Deactivate & Reactivate - SW.
   The Deactivate & Reactivate - SW List page is displayed. Navigate to Deactivated column to reactivate the deactivated licenses.
   Figure: Deactivate & Reactivate - SW List page - Deactivated column
   
   
2.  Click the required Transaction ID hyperlink to open the deactivated License Details page. Click the red Deactivated option drop-down to select Reactivate option as shown below.
   Figure: Deactivated License Details page - Reactivate option
   
   
3.  Upon clicking the Reactivate option, the Reactivation Details segment is displayed at the end of the page.
   Select the Deallocation Date and provide the relevant Deallocation Remarks. Click Save to save the configuration and perform deallocation.
   Figure: Reactivate - SW Details page - Reactivation Details

Field Description

This table contains the list of fields and their descriptions that are available under the Reactivate SW Details page:

4. Once the reactivation configuration is saved, the License can be viewed on the Allocate & Deallocate- SW List page under Reactivate section. This will be sent to the Store Manager and IT  Manager  for approval.
Figure: Workflow Timeline - Approval information for deallocation

Figure: Store Manager Approver status pop-up

Figure: IT Team Approval status pop-up

4. After receiving approval from both the Store Manager and IT Manager, the License will be officially reactivated and its status will be updated to Reactivated. You can view this record on the Allocate & Deallocate - SW List page within the Reactivated section.
Figure: Workflow Timeline - after approval