Overview
  • 24 May 2024
  • 4 Minutes to read
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Overview

  • PDF

Article summary

Deactivating and Reactivating accessories refers to the process of deactivating or reactivating Accessories associated with Fixed Assets. Accessories could include peripherals like keyboards, mice, monitors, docking stations, or any other additional hardware components.

This process ensures accurate inventory, cost savings by avoiding unnecessary expenses, and resource optimization by reallocating resources to critical areas. It also enhances security by preventing the use of vulnerable devices and streamlines processes by ensuring smooth IT operations.

Let's explore the following use case!
Use Case
User Persona: ITAM Analyst
Solution
At NovaTech, employees frequently swap between working remotely and in the office. Each employee has a laptop and may also use additional accessories like monitors and docking stations while in the office.
 
However, when an employee switches to remote work or goes on leave, these accessories remain unused but are still listed as available in the Asset Management system.
Ira can Deactivate and Reactivate Accessories based on different scenarios on Deactivate & Reactivate - AC page.

Deactivation and reactivation of Accessories involve obtaining approvals from relevant stakeholders such as Store and IT Manager. Ira manages this process to ensure smooth workflow continuity. All actions are logged for transparency and accountability, optimizing license utilization and minimizing expenses.



Deactivate Accessories 

To deactivate Accessory(s), perform the following steps:

  1. Navigate to Asset Management > Accessories (AC) > Deactivate & Reactivate - AC. The Deactivate & Reactivate-AC List page is displayed with all the configured accessories.
    Click New to create a new Deactivation configuration.
    Figure: Deactivate & Reactivate - AC List page

  2. On the new Deactivate configuration page, provide all the required details as shown below. See Field Description for more information on field values.

Field Description

This table contains the list of fields and their descriptions that are available under the Deactivate Configuration page:

FieldDescription
Tenant * Select the required Tenant from the list. This is a mandatory field.
Store *Select the required store from the list. This is a mandatory field.
For more information on Asset Locations (Store and Floor), refer to AM Location Master - Overview.
Category *Select the required Category from the list. This is a mandatory field.
For more information on configuring various category, refer to Asset Category.
CustomerSelect the required Customer from the list. This is an optional field.
Quantity Details
Total QuantityDisplays the overall quantity of Accessories in the chosen Store, specific to the Tenant.
Available QuantityDisplays the number of Accessories ready or available to be allocated to User or Machine.
Deactivation Details
Deactivation Quantity
Mention the required quantity of Accessories you wish to deactivate.
Deactivation Date
Pick a date from the calendar for deactivating the Accessory.
Deactivation RemarksFeel free to enter any remarks if needed.

3. Once the configuration is saved, the accessory can be viewed on the Deactivate & Reactivate- AC List page under Deactivate section. This will be sent to the IT Manager and Allocated User Manager for approval.
Figure: Workflow Timeline - Approval information for allocation

Figure: Store Manager Approver status pop-up

Figure: IT Manager Approver status pop-up

4. After receiving approval from both the Store Manager and IT Manager, the Accessory will be officially deactivated and its status will be updated to Deactivated. You can view this record on the Deactivate & Reactivate  - AC List page within the Deactivated section.

Figure: Workflow Timeline - after approval

5. If the Store / IT Manager rejects the deactivation request, the Accessory is moved to Deactivation Rejected state. You can view this record on Deactivate & Reactivate  - AC List page within the Deactivation Rejected section.

Figure: Workflow Timeline - after rejection

Reactivate Accessories

To reactivate Accessory(s), perform the following steps:

  1. Navigate to Asset Management > Accessories (AC) > Deactivate & Reactivate - AC.
    The Deactivate & Reactivate - AC List page is displayed. Navigate to Deactivated column to reactivate the deactivated Accessories.
    Figure: Deactivate & Reactivate - AC List page - Deactivated column

  2.  Click the required Transaction ID hyperlink to open the deactivated Accessory Details page. Click the red Deactivated option drop-down to select Reactivate option as shown below.
    Figure: Deactivated Accessory Details page - Reactivate option

  3.  Upon clicking the Reactivate option, the Reactivation Details segment is displayed at the end of the page.
    Select the Reactivation Date, and Remarks. Click Save to save the configuration and perform reactivation.
    Note

    When any accessories are deactivated, the same quantity of accessories can be reactivated and hence the Reactivation Quantity will have the Deactivation Quantity value by default.

    Figure: Reactivate - AC Details page - Reactivation Details

Field Description

This table contains the list of fields and their descriptions that are available under the Reactivate AC Details page:

FieldDescription
Reactivation Details
Reactivation QuantityDisplays the number of Accessory(s) that can be reactivated.
Note
When any accessories are deactivated, the same quantity of accessories can be reactivated and hence the Reactivation Quantity will have the Deactivation Quantity value by default. 
Reactivation Date *Select the date from the calendar for when the Accessory must be reactivated.
Reactivation Remarks * Provide any required remarks for reactivation.

4. Once the reactivation configuration is saved, the accessory can be viewed on the Deactivate & Reactivate - AC List page under Reactivate section. This will be sent to the Store Manager and IT Manager for approval.
Figure: Workflow Timeline - Approval information for deallocation

Figure: Store Manager Approver status pop-up

Figure: IT Team Approval status pop-up

4. After receiving approval from both the Store Manager and IT Manager, the Accessory will be officially reactivated and its status will be updated to Reactivated. You can view this record on the Deactivate & Reactivate  - AC List page within the Reactivated section.
Figure: Workflow Timeline - after approval

5.  If the Store / IT Manager rejects the reactivation request, the Accessory is moved to Reactivation Rejected state. You can view this record on Deactivate & Reactivate  - AC List page within the Reactivation Rejected section.

Figure:  Workflow Timeline - after rejection 


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