Overview

End user reconciliation in asset management refers to the process of ensuring that the records of assets held by end users (clients or customers) match with the records maintained by the asset management company. 

You can view the Reconciled Assets assigned to you for approval. The Approver approves/rejects the reconciled assets and completes the approval process. You can also view the workflow timeline for the asset approval process. 

Manage End User Reconciliation

To approve the assets for Reconciliation, perform the following steps:

1. Navigate to Asset Management > My Entitlements > End User Reconciliation. End User Reconciliation List page is displayed.

Figure: End User Reconciliation List page.

2. To accept/reject the assigned asset for reconciliation, check for Pending Acceptance status and click the Asset Code hyperlink to access the details page.

Figure: End User Reconciliation Details page - Pending Acceptance state

3. Click the Reconciliation Action button to accept/reject the asset pending reconciliation. Reconciliation Action page will be displayed.

Figure: Reconciliation Action Page

3. To view the consumables under Reconciliation, check for Pending Reconciliation status and click the Consumable Code hyperlink to access the details page.

Figure: Consumable Details page - Pending Reconciliation state