- 16 Apr 2024
- 3 Minutes to read
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Pie Chart V2
- Updated on 16 Apr 2024
- 3 Minutes to read
- Print
- PDF
Pie Charts: Slicing through data to reveal the bigger picture!
Pie Charts widget is used to represent data with categorical values in various applications.
Let's start configuring the widgets then!
User persona: Application Designer
Use Case | Solution |
Jade, the IT Service Manager wants to assess the performance of their incident management process to ensure that incidents are being resolved efficiently and within the defined service level agreements (SLAs). The IT service manager wants a widget to visualize the distribution of incidents based on their current status. | Sam, the Application Designer can select the Pie Chart widget and configure it as an internal widget under the settings option. Based on the pie chart, the IT service manager can quickly identify that a significant portion of incidents are in the Resolved state. This could indicate that incidents are being resolved but not closed properly, which may impact SLA adherence. The manager can then investigate further and take corrective actions to ensure that incidents are closed on time. |
Configure the Pie Chart widget
This section contains the list of steps using which {{variable.Role - Application Designer}} can add the widget in the Service Portal screen.
- Navigate to Home > Service Portal > Add Service Portal > Widgets > Add Widget.
- Customize the Service Portal by dragging the widget from the widget list screen.Figure: Pie Chart
- Click the icon for this field to view the Properties pop-up.
Figure: Modify the properties
You can view the following tabs on the Settings for this field:
Properties
The table below contains the list of fields and their descriptions that are available under the Properties section:
Figure: Properties tab
To know more about the fields that are available under the Properties section, see the Field Description given below.
Field Description
Properties | |
---|---|
Widget Type | Select Graphical widget from the drop-down list. |
Widget Header | Type a name to widget according to the Data to be configured in the widget title textbox. |
Chart Type | Select the Chart Type as |
Style | Select the style of the chart by selecting from the drop-down list.Figure: Style |
Legend | Select the Legend position on the line chart from the Legend drop-down list. |
Slice | Select Percentage or Value to display values on the chart. |
Slice Threshold in Percentage | Select the slice threshold percentage from the drop-down list. |
Data Source
Application Designer can configure internal or external tabular widgets by selecting source type under the Data Source tab.
Data Source (Internal)
This section contains the list of features using which the Application Designercan select Source, Application, Module, Table, Slice, and Form.
Figure: Data Source tab
The table below contains the list of fields and their descriptions that are available under the Data Source section:
Field Description
Data Source | |
---|---|
Internal | Select the Date Source as Internal from the drop-down list. |
Application | Select the Application from which the data has to be fetched! |
Module | Select the Module from which the data has to be fetched. The module can be selected from the drop-down list. |
Table | Specify the Table from the drop-down list. |
Aggregate | Define the aggregate function to summarize the data. |
Of | Select the Column name from the drop-down list. |
Slice | Select the name of the Slice from the drop-down list. |
Form | Define the Form using which it should open when you click on the data widget. |
Form View | Select the Form view from the drop-down list as shown in the screenshot. |
Open Mode | Select the mode of opening the form from the drop-down list. |
Condition | |
Add Filter Set | Set the filter for the field, operator and values. Figure: Add Filter Set The screen below displays Tenants with equal to as Operator and Information Technology as Value. Figure: Screenshot |
Data Source (External)
This section contains the list of features using which the Application Designer can select Source, API, Form, and Condition.
Figure: Data Source (External)
Data Source | |
---|---|
External | Select the Date Source as External. |
API | Select the API from which the data has to be fetched. |
Aggregate | Select the type of aggregate from the drop-down list. |
Of | Select the column type from the drop-down list. |
Form | Select the form type from the drop-down list. |
Appearance
This section contains the list of features using which the Application Designercan select Title, Color & Themes, Background, and Border.
Figure: Appearance
The table below contains the list of fields and their descriptions that are available under the Appearance section:
Field Description
Appearance | |
---|---|
Widget Header | |
Text Type | Define the text type of the Numeric widget. |
Text Color | Select the text color of the Numeric widget. |
Text Size | Select the preferred text size. |
Text Style | Choose the style for the font. |
Text Alignment | Select the preferred alignment for the font. |
Header Separator | |
Border | Select the border style. |
Width | Choose the preferred width for the Header. |
Color | Select the header color of the widget. |
Color & Themes | |
Configure Colors | Choose the color and theme for the illustration. Figure: Theme Name |
Background | |
---|---|
Background Type | Select the preferred background type. Figure: Background |
Border | |
---|---|
Border | You can style the border by selecting desired Border Type. |
Dimensions | |
---|---|
Dimensions | You can style the border by selecting the desired Dimension value.Figure: Dimension |
Click Save to save the configuration. The configured Pie Chart widget appears as shown below.
Figure: Incidents by Category