Prerequisites
  • 27 Aug 2024
  • 2 Minutes to read
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Prerequisites

  • PDF

Article summary

This document lists the prerequisites needed to install Apex Platform v6.1.0.1. 

Note
The Apex Installation guide documentation is currently developed for the "On Premises" environment (not for the Cloud environment).
The following sections describe the hardware and software requirements of Apex Platform v6.1.0.1 Management Suite.

System Requirements

  • Operating System:  Windows Server / Windows Operating System 2019 and above
    Currently, the Linux Operating System is not supported for Apex installation.  
     
  • RAM: Minimum 8GB RAM with 1GB free space for the operating system

  • Memory: Up to 10GB of free space

  • CPU: 4 cores are Recommended and a minimum of 2 cores are required.

Minimum Software Requirements

  • Web Server: IIS 10
  • Database
    • MSSQL Server Standard Edition 2019 and above 
    • MSSQL DB Latin: SQL_Latin1_General_CP1_CI_AS
    •  Microsoft dotnet-hosting-6.0.31 Windows Server Hosting 
    • SQL dacpac Package 
  • Required Software
    The following table describes the supported software needed for the Apex Platform v6.1.0.1:

Supported Software 
Software NameVersion  Description 

RabbitMQ

3.12.8This is an open-source message broker software that enables communication between different components or systems in a distributed environment.  

Graylog


6.0.0This is an open-source log management and analysis tool used for centralized log management and real-time log analysis. It helps to collect, index, and analyze log data from various sources.  
HashiCorp Vault

1.15.0This tool is used for managing and protecting sensitive data with the infrastructure. It is a centralized platform for storing, securing, and controlling access to various types of secrets, such as API keys, passwords, database credentials, and encryption keys. 
Hangfire 6.0.3This is an open-source .NET library that provides a reliable way to perform background processing or job scheduling in .NET applications. It is used to execute background tasks, recurring jobs, and delayed tasks in the context of web applications, and services.  
Redis 6.0.16This is an open-source, in-memory data structure store that serves as a high-performance, distributed caching and messaging broker. It is referred to as a data structure server because it supports a variety of data structures such as strings, hashes, lists, sets, and more. 
Elasticsearch (optional)


This is an open-source, distributed search and analytics engine. It is designed to handle large volumes of data and provide near-real-time search and analytics capabilities. 

Port Information

Default port for all the third-party applications must be enabled for communication. Valid SSL and DNS configurations are required.

Application Default Port
Web Server Port 443 (Configurable during installation)
HashiCorp Vault 8200
RabbitMQ15672
Redis6379
Graylog9000
Note
Customers may run third-party apps in any custom ports. Those custom ports should be enabled for communication.
The ports should be accessible for both the application server and the database server. 

Proxy must be set up for ITSM, ITAM and Discovery features. To know more about the Proxy Setup, refer to the Proxy Agent Installation Guide

Supported Browsers

The Apex Platform v6.1.0.1 is supported on all modern browsers. The following table displays the supported browsers along with the versions.

Supported Browsers and Versions
Google ChromeMozilla FirefoxMicrosoft Edge
Version 119.0.6045.160 (Official Build) (64-bit)
Version 120.0.1(64-bit)
Version 119.0.2151.72 (Official Build) (64-bit)
Version 119.0.6045.200 (Official Build) (64-bit)

Version 119.0.2151.97 (Official build) (64-bit)
Version 120.0.6099.109 (Official Build) (64-bit)

Version 120.0.2210.61 (Official build) (64-bit)
Version 120.0.6099.110 (Official Build) (64-bit)

Version 120.0.2210.77 (Official build) (64-bit)
Version 120.0.6099.71 (Official Build) (64-bit)


Version 120.0.6099.72 (Official Build) (64-bit)





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