Recipes

Recipes

A Recipe is an automated workflow that connects multiple applications.

For example, a Recipe can create a ticket in SymphonyAI when an issue is created in Jira.

Each Recipe consists of:

• A Trigger that starts the workflow.

• One or more actions that execute when the Tigger event occurs.

Starting a Recipe activates it to monitor trigger events and execute actions in the background. Stopping a recipe pauses trigger monitoring.

When a Recipe restarts, it processes all trigger events that occurred while it was stopped, resuming from the last processed event. A Recipe’s visibility can be set to public or private: Public recipes are visible to all Integration Hub users and can be viewed or cloned.

The Recipe consists of:

• Trigger: The Create a New Incident trigger activates when an Issue is created without a ticket number.

• Action: The Create Incident action creates an incident and updates the ticket number for each trigger event.

Figure: Create Incident