Manage Pending Reason

Managing Pending Reason in a work order is essential within an application's framework because it provides structured and standardized ways to categorize and document the outcomes of issues and requests. Pending Reasons help to identify recurring issues and patterns that require process improvements. By understanding the root causes of problems and their effectiveness, organizations can implement changes to prevent similar issues in the future.

Using the following widgets Pending Reason for a work order can be managed:

• View
• Edit

View

The view widget on the work order Pending Reason list page offers a comprehensive snapshot within an application. This widget presents a structured display that allows users to review details such as code names, descriptions, and associated attributes. By providing an organized and user-friendly interface, the view widget simplifies understanding and managing Pending Reason. Additionally, the view widget aids in maintaining a standardized approach to using Pending Reasons across the organization, thereby improving consistency and data-driven decision-making.

• Filter
• Search
• Export

Filter

Filters allow users to quickly locate specific Pending Reason based on criteria such as code names, descriptions, or associated attributes. With a large number of Pending Reasons, filters help users manage and organize them effectively. Filters enable users to create customized views of Pending Reasons based on their roles or preferences, reducing visual clutter and enhancing usability.

To add a new Filter, perform the following steps:

1. Navigate to  Home > User Dashboard.
   
   
2. Select Application.

   Role selection dropdown list is displayed.

3. Select Administrator.

   The modules page is displayed.

4. Select Work Order.
   
   
5. Navigate to Configurations > WO Masters > Pending Reason.

   A list of pending reasons is displayed.

6.  Select View.
   A list of views and an option to add a new view is displayed.
   
   
7.  Click Add New View.
   An option to add a new filter is displayed.
   
   
8.  Click Add Filter.
   Filter list is displayed.
   
   
9.  Select the Filter element.
   Choose the conditional operator for the filter element.
   
   
10.  Click Apply.
    The filtered list is displayed on the Pending Reason list.
    
    
11.  Select Save as New View.
    Define the view using a new name.
    
    
12. Enter View Name.
    
    
13.  Click Save.

Icon	Description
	Indicates Filter icon, if a number is pinned to the icon, it represents the count of filters applied.
	Indicates Pencil icon, that allows to edit the Filter on the View list.
	Indicates the Delete icon, which deletes the view. Upon deleting the following pop-up message is displayed. Click Delete. Figure: Delete View

Search

The search widget on the work order Pending Reason list page enhances accessibility and efficiency in managing Pending Reasons of a Work Order within an Application. This widget allows users to locate the specific Pending Reason by entering keywords, code names, or relevant attributes. By providing quick access to targeted information, the search widget streamlines associating the correct Pending Reason with the work order, contributing to accurate effective problem-solving. It also aids in analyzing trends, ensuring consistency, and maintaining an organized order for improved service quality and operational excellence.

The search icon  option allows you to search for the relevant details from the list.

Export

The Export to Excel widget on the work order Pending Reason list page is a powerful tool within an application. This widget empowers users to extract the displayed Pending Reasons data into an Excel spreadsheet format, enabling in-depth analysis and manipulation. By exporting to Excel, users can conduct thorough data examination, create custom reports, and perform trend analysis. This functionality enhances data-driven decision-making and supports reporting needs by providing a structured and versatile format for the information. Ultimately, the export to Excel widget contributes to improved data management, efficiency, and insight generation within the organization.

To export the list items to an Excel, perform the following steps:

1. Click Export Icon .
   The Export to Excel option is displayed.
   
   
2.  Click Export to Excel.
   Options for exporting the data are displayed.
   
   
3.  Choose an option between Export Current Page or Export All.
   
   
4.  The exported file is saved to your system.

Edit

Editing configured Pending Reason for a work order from the list is highly advantageous within an application. This functionality empowers administrators to modify and refine Pending Reason based on evolving needs and emerging trends. By offering the ability to edit, organizations can ensure that their Pending Reason configuration remains accurate and aligned with current practices, enhancing precision and problem-solving processes. This feature also enables continuous improvement by adapting to changing scenarios and optimizing their relevance, ultimately leading to better categorization, improved reporting, and enhanced decision-making throughout the application's lifecycle.

To edit a Pending Reason in a Work Order, perform the following steps:

1. Navigate to  Home > User Dashboard.
   
   
2. Select Application.
   Role selection dropdown list is displayed.
   
   
3. Select Administrator.
   
   
4. Select Work Order as a module.
   
   
5. Navigate to Configurations > WO Masters > Pending Reason.
   
   
6. Select WO Pending Reason.
   Configuration page is displayed.
   
   
7. Make the required changes.
   
   
8. Click Save.