$('.accordion-toggle').click(function(e) { e.preventDefault(); var $this = $(this); if ($this.next().hasClass('show')) { $this.next().removeClass('show'); $this.next().slideUp(300); $this.removeClass('collapsed'); } else { $this.parent().parent().find('.accordion-content').removeClass('show'); // $this.parent().parent().find('.accordion-content').slideUp(300); $this.next().toggleClass('show'); $this.next().slideToggle(300); $this.addClass('collapsed'); } }); window.onload = function(e) { $('li.whats-new-icon').prepend("

"); } /*Code given by Indhuja on March 15, 2024 for adding an icon in header */ /*$(document).ready(function(){ $('.header_bottom').prepend("

"); */ /* $(document).ready(function() { if ($('.header_bottom .new_tag').length === 0) { $('.header_bottom').prepend("

"); } }); */ /* $(document).ready(function() { if ($('.header_bottom .new_tag').length === 0) { $('.header_bottom').prepend("

"); } }); */ /*Code given by Vinoth April 11, 2023 for Product & Release selection $(function() { $( "#tabs-1" ).tabs(); }); var version1 = "https://docint.document360.io/v1#", version2 = "https://docint.document360.io/v2#"; $('.header_top_nav_right ul li:nth-child(1) a').append(""); $('.header_top_nav_right ul li:nth-child(2) a').append(""); $(document).ready(function() { var url = window.location.pathname; if (url.indexOf('docs') !== -1) { $(".header_top_nav ul li a").hover(function() { $("div.hover-contents,div.dropdown-content").css({ 'display': 'none' }); }); } }); */ /* To add links to the image - Added this code on 12th April 2024 */ var imgElements = document.querySelectorAll('.column-img'); var links = [ 'https://help.symphonysummitai.com/summit-platform/docs/overviewproduct', 'https://help.symphonysummitai.com/summit-platform/docs/itsm-app', 'https://help.symphonysummitai.com/summit-platform/docs/itam-app', 'https://help.symphonysummitai.com/summit-platform/docs/agentless-discovery', 'https://help.symphonysummitai.com/digital-agent#', 'https://help.symphonysummitai.com/sauto#' ]; imgElements.forEach(function(imgElement, index) { // Check if there is a corresponding link in the array if (index < links.length) { var anchorElement = document.createElement('a'); anchorElement.setAttribute('href', links[index]); anchorElement.appendChild(imgElement.cloneNode(true)); imgElement.parentNode.replaceChild(anchorElement, imgElement); } }); /* To add links to the TEXT - Added this code on 12th April 2024 */ var imgElements = document.querySelectorAll('.landing_3col .col3_block h3'); var links = [ 'https://help.symphonysummitai.com/summit-platform/docs/overviewproduct', 'https://help.symphonysummitai.com/summit-platform/docs/itsm-app', 'https://help.symphonysummitai.com/summit-platform/docs/itam-app', 'https://help.symphonysummitai.com/summit-platform/docs/agentless-discovery', 'https://help.symphonysummitai.com/digital-agent#', 'https://help.symphonysummitai.com/sauto#' ]; /*Added below code on 9th Sep, 2024 for fixing the HotFix release notes issue in a single page*/ imgElements.forEach(function(imgElement, index) { // Check if there is a corresponding link in the array if (index < links.length) { var anchorElement = document.createElement('a'); anchorElement.setAttribute('href', links[index]); anchorElement.appendChild(imgElement.cloneNode(true)); imgElement.parentNode.replaceChild(anchorElement, imgElement); } }); /*Added below code on19th Sep, 2024 for fixing the menu bar and icon single pages for notification designer*/ $(document).ready(function() { $('#2468e7e2-bdf2-405b-b858-3a567b0e1f69').hide(); $('#5d114687-4884-437b-a8a5-930b67b0beb1').hide(); }); /*Added below codefor hiding additional article documentation in SLA Designer*/ $(document).ready(function() { $('#e2772880-1130-4778-b87c-f8a40847a85b').hide(); $('#6ecafe11-2bf4-4c17-bddf-d80be07190df').hide(); $('#359d3cbf-a61c-4f22-9d81-250d72d9c6b2').hide(); }); /*Added below code for hiding release notes*/ $(document).ready(function() { $('#ba604024-ef05-492e-a0d1-215b236ec94c').hide(); $('#0f58efca-812c-4243-af62-781488b4344e').hide(); $('#a653fdb8-46bb-4f91-939b-cf536e66a4af').hide(); $('#b4daff78-5be1-48a0-b382-b12f1773fcf8').hide(); $('#a8179f88-8925-4179-a9fa-fb6824f2ceaa').hide(); $('#9aad8668-c538-415d-8d7a-c2cec185391c').hide(); $('#45bcedcf-ba6e-4c6b-9619-24830af8b1ae').hide(); $('#97e5b467-45e1-49ba-8d64-f227c42a2766').hide(); $('#af7f12c7-90be-42b1-a8b3-2fb7f9071810').hide(); /* v101 HF08*/ $('#baffe076-19b6-49e7-bf7c-c8877555ad48').hide(); /* v101 HF09*/ $('#5325a845-e8e6-43c7-94a0-16d589039676').hide(); /* v101 HF10*/ });

Average SLA time by Classification