To configure Criticality values, perform the following steps:
Navigate to CMDB > Import > Configuration > Criticality.
Select Department.
On the Criticality page, click Add New on the Actions panel.
Enter in the name of the Criticality in the Criticality Name text box and specify a numeric value in the Sort Order text box. If you select the Active check box, the Criticality value becomes an available option in the Criticality list on the other pages of the application.
Click Submit. A new Criticality value is configured.
Figure: Criticality
Actions
This section explains all the icons displayed on the Actions panel of the Criticality page.
Show List
Click Show List to display the List table showing all the configured Criticality values for the selected Department.
Figure: List of Criticality values
To edit a Criticality value, click the Criticality Name. Make appropriate changes and click SUBMIT.
To display the inactive Criticality values, click the Include Inactive check box.