This Device - Devices with Multiple Product Versions report provides a detailed analysis of devices that have multiple versions of the same software product installed. It examines these instances across various environments and geographic locations, allowing stakeholders to understand the extent of software version diversity within the organization. By highlighting devices with different software versions, the report supports efforts to standardize software deployments, improve compatibility, and streamline maintenance processes. This information is essential for effective software management, ensuring consistency, and reducing potential risks associated with version fragmentation.
Usage
This report empowers IT and SAM teams to detect and address version sprawl by identifying devices running multiple or inconsistent versions of the same product, ensure license compliance by flagging unauthorized or unsupported versions, reduce security risks through targeted remediation of outdated software, promote standardization and IT governance via consistent version deployment, and maintain thorough audit readiness with detailed product version breakdowns for internal and vendor reviews.
Example
A user reviews the Devices with Multiple Product Versions report to identify devices that have more than one version of the same software installed. They find systems running outdated versions alongside newer ones and initiate upgrades to standardize the environment. This helps improve security, maintain compatibility, and ensure better software compliance across the organization.
Steps:
To view the Device - Devices With Multiple Product Versions report, perform the following steps:
Navigate to Reports > Asset Management > Select and Search the report name.
The Dashboards page is displayed.
Figure: Dashboards
Click Device - Devices With Multiple Product Versions.
The Device - Devices With Multiple Product Versions report is displayed.
Figure: Device - Devices With Multiple Product Versions
The following table outlines key fields in the report along with concise descriptions of their purpose and usage.
Field
Description
Location Site
Specifies the physical or logical location where the device is situated, providing important context for asset management and tracking.
Asset Name
Represents the unique identifier or hostname assigned to the device, ensuring precise identification and reference.
Manufacturer
Indicates the software vendor responsible for developing or supplying the product, such as Microsoft or Adobe.
Product
Refers to the installed software application on the device, for example, MS Office or Java.
Version Count
Displays the total number of distinct versions of the specified product that are installed on the device.
Version
Lists the actual versions detected on the device, such as 8, 11, or 17 in the case of Java, for detailed version control.
Country of Use
Identifies the geographic location where the device is being utilized, supporting regional tracking and compliance.
Environment
Denotes the type of operational environment in which the device functions, such as Desktop, Server, or Virtual.
Filters
Use filter icon 
to refine the report results based on selected criteria and display only relevant records.
Figure: Filters
Enter the details as described in the following table and click Apply filters to view the report or Clear all to reset the filters.
Field | Description |
|---|---|
Location Site | Select the physical or organizational location where the device or asset is assigned. |
Asset Name | Enter or choose the name or identifier of the device (e.g., hostname, laptop name, server name). |
Manufacturer | Select or enter the software vendor name associated with the product (e.g., Microsoft, Adobe). |
Product | Enter or select the software product you want to analyze for multiple versions. |
Version Count | Enter or select the number of versions to filter devices that have multiple installations of the same product. |
Business Unit | Choose the organizational business unit associated with the asset. |
Country of Use | Select the country where the device or software is being used. |
Environment | Choose the environment where the device is deployed, such as Production, Test, or Development. |