Dictionary - Vendors With Downgrades Permitted

This Dictionary - Vendors with Downgrades Permitted (Dictionary) report provides a comprehensive listing of software vendors that permit product downgrades, accompanied by pertinent details such as applicable terms, conditions, and eligibility requirements. Additionally, the report outlines step-by-step instructions and guidelines for executing the downgrade process for each vendor, ensuring that users have all the necessary information to manage software versions effectively and remain in compliance with licensing agreements.

Example

A user requests installation of an older software version due to application compatibility. The service desk verifies downgrade rights using the Vendors with Downgrades Permitted report, confirms license eligibility, and installs the approved version after compliance validation.

Steps:

To view the Dictionary – Vendors with Downgrades Permitted report, perform the following steps:

1. Navigate to Reports > Asset Management > Search or Select the report name.
   The Dashboards page is displayed.
   
   Figure: Dashboards
   

2. Click Dictionary – Vendors with Downgrades Permitted.
   The Dictionary – Vendors with Downgrades Permitted report is displayed.
   Figure: Dictionary – Vendors with Downgrades Permitted
   

3. The following table lists the key report fields, along with concise descriptions.

   Field	Description
   Manufacturer	The official name of the software vendor or manufacturer that allows for product downgrades under their licensing terms and conditions.
   URL	The direct web address (URL) to the vendor’s official website, where additional information and resources regarding downgrade rights can be found.
   Downgrade Steps	The specific number of downgrade steps authorized by the vendor, as outlined in their official documentation or licensing guidelines.

Filters

Use filter icon to refine the report results based on selected criteria and display only relevant records.

Figure: Filters

Enter the details as described in the following table and click Apply filters to view the report or Clear all to reset the filters.