Documentation Index

Fetch the complete documentation index at: https://help.symphonysummitai.com/llms.txt

Use this file to discover all available pages before exploring further.

Prerequisites

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Download the Mobile Application

Supported Browser

Android

iOS

Desktop Chrome/Edge

Safari

Notes

  • Do not use Incognito or Private mode. It disables caching and local storage and affecting installs.

  • Chrome on iOS does not support PWA installation in the same way as other browsers.

  • HTTPS is required to access the URL and to enable PWA features.

Access the Mobile App

You can access the mobile application through the following platforms:

  • Web (Desktop Browser)

  • Android

  • iOS

Access from Web (Chrome or Edge)

  1. Open Google Chrome or Microsoft Edge on your computer.

  2. Enter the URL https://mobile.symphonysummit.com/ in the browser textbox and click Enter.
    The Mobile App installation page is displayed.

    Figure: Mobile App Installation

  3. Click Install to install the SymphonyAI Mobile App on on your computer or click Not Now to open the app without installing it.

After installation, an app icon is created on the desktop.

Access from Android (Chrome)

  1. Open Chrome on your Android device.

  2. Type https://mobile.symphonysummit.com/ in the Chrome browser.

  3. Click Install to install the app on your device, or click Not Now to open the app without installing it.


    Figure: Mobile App Install

The application icon will be added to your device home screen.

Access from iOS (Safari)

  1. Open Safari on your iOS device.

  2. Type https://mobile.symphonysummit.com/ in the Safari browser.
    The Add to Home screen pop screen is displayed.

    Figure: Mobile App

  3. Click OK to install the SymphonyAI Mobile App on your device or click Not Now to open the app without installing it

  4. Add the downloaded Mobile App on to your Home screen for easy access.

    Figure: Home Screen - Add

The application icon will appear on your home screen.

Quick Troubleshooting

Install option not visible:

Verify that the site is accessed over HTTPS and that you are using the supported browser:

  • Android: Chrome

  • iOS: Safari

Then refresh the page and try again.

Application appears outdated:

Close and reopen the app. Clear site data for pwa.symphonysummit.com, then refresh.

Network or API errors:

Confirm internet connectivity (VPN or Wi-Fi, if required) and verify backend service availability.

GDPR

If the General Data Protection Regulation (GDPR) feature is enabled (configured by administrators), you must accept the GDPR Consent Form in the web application before signing in to the mobile app.

Configuration

To enable this requirement, add the following key in the Web.config file:

<add key="GDPR:DisableComplianceMessage" value="true"/>

Note

You cannot sign in to the mobile app until you accept the GDPR Consent Form in the web application.

After you accept the GDPR Consent Form in the web application, select LOGIN to access the mobile app.