Prerequisites

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Download the Mobile Application

Supported Browser

Android

iOS

Desktop Chrome/Edge

Safari

Notes

  • Do not use Incognito or Private mode. It disables caching and local storage and affecting installs.

  • Chrome on iOS does not support PWA installation in the same way as other browsers.

  • HTTPS is required to access https://pwa.symphonysummit.com/ and to enable PWA features.

Access the Mobile App

You can access the mobile application through the following platforms:

  • Web (Desktop Browser)

  • Android

  • iOS

Access from Web (Chrome or Edge)

  1. Open Google Chrome or Microsoft Edge on your computer.

  2. Navigate to https://pwa.com/

  3. Click the Install icon in the browser address bar.

After installation, an app icon is created on the desktop.

Access from Android (Chrome)

  1. Open Chrome on your Android device.

  2. Navigate to https://pwa.symphonysummit.com/

  3. Tap the Chrome menu ().

  4. Select Install App or Add to Home screen.

The application icon will be added to your device home screen.

Access from iOS (Safari)

  1. Open Safari on your iOS device.

  2. Navigate to https://pwa.com/

  3. Tap Share.

  4. Select Add to Home Screen.

  5. Tap Add to confirm.

The application icon will appear on your home screen.

Quick Troubleshooting

Install option not visible:

Verify that the site is accessed over HTTPS and that you are using the supported browser:

  • Android: Chrome

  • iOS: Safari

Then refresh the page and try again.

Application appears outdated:

Close and reopen the app. Clear site data for pwa.symphonysummit.com, then refresh.

Network or API errors:

Confirm internet connectivity (VPN or Wi-Fi, if required) and verify backend service availability.

GDPR

If the General Data Protection Regulation (GDPR) feature is enabled (configured by administrators), you must accept the GDPR Consent Form in the web application before signing in to the mobile app.

Configuration

To enable this requirement, add the following key in the Web.config file:

<add key="GDPR:DisableComplianceMessage" value="true"/>

Note

You cannot sign in to the mobile app until you accept the GDPR Consent Form in the web application.

After you accept the GDPR Consent Form in the web application, select LOGIN to access the mobile app.

Mobile App SSO Configuration

In the current fast-paced and interconnected digital landscape, users prioritize secure and reliable login to effectively tackle security challenges. The mobile app is available for download only through the designated browser link. All users must download the app from the provided site before installation on a mobile device or web browser.

To configure single sign-on (SSO), you must set the required key in the configuration file as provided:

<add key="VueAppURL" value="https://pwa-v13.symphonysummit.com/” />

Note

This URL is static and will not change.