Release Notes Apex v2.0-Phase 1.3 Patch 4

  • Updated on Apr 10, 2026
  • Published on Apr 10, 2026
  • 1 minute(s) read
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The following section provides fixed issues in Apex 2.0 - Phase 1.3 Patch 4 release.

Fixed Issue

The following is the fixed issue in this release.

Issue ID

Issue Description

Resolution

183225

Incidents that were created without Customer and Location values were not visible in reports due to access restrictions based on role and location mapping.

The access restriction rules were updated. Tickets with null Location and Customer values became accessible to Report Viewers, while access to other data continued to follow assigned Location and Customer permissions.