You can retrieve SRs along with the approvals using the following API Request with details such as Catalog ID and Service Ticket ID.
Service Name | HTTP Method |
SR_HasApprovals | POST |
Sample Request
{
"ServiceName": "SR_HasApprovals",
"objCommonParameters": {
"_ProxyDetails": {
"AuthType": "APIKEY",
"APIKey": "XXXXXXXXXXXXXXXXXX",
"ProxyID": 0,
"ReturnType": "JSON",
"OrgID": 1
},
" ServiceRequestJSON": {
"ServiceRequestJson":"{\"CatalogID\":1009,\"ServiceTicketID\":\"0\"}"
}
}
}Request Parameters
Parameter Name | Type | Description | Mandatory |
CatalogID | INTEGER | Unique Identification number of the Service Catalog. | TRUE |
ServiceTicketID | STRING | Unique Identification number of the Service Request. | TRUE |
Sample Response
{
"Errors": "",
"Message": null,
"Output": "",
"TokenID": "",
"OrgID": 0,
"OutputObject": true
}