System Impact refers to the list of systems (Services) that are getting affected due to implementation of a Change (CR) or whose configuration attributes are getting modified due to the implementation of the Change (CR).
Configure System Impact
To configure System Impact, perform the following steps:
Select Change > Configuration > System Impact.
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Figure: System Impact
Select the required Department.
Figure: Department
Click Add New or
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icon.Specify the required fields on System Impact Details page. Select the Tenant, type in a name for the System Impact in the System Impact Name text box, and specify a numeric value in the Sort Order text box. If you select the Active check box, the System Impact becomes an available option in the System Impact list on the other pages of the application.
Figure: System Impact Details
Click Submit. A new System Impact value is configured.
Show List
Click Show List or 
to display the LIST table showing all the Impact values configured for the selected Department.
Figure: System Impact List page
To edit a System Impact value, click the Name of the System Impact. Make the appropriate changes and click Submit.
To display the inactive System Impact values, click the Include Inactive check box.
Note
When the System Impact values are displayed in a list, Add New is displayed on the right-side panel. Click Add New to configure a new System Impact.