Upload Attachment with Base64

You can use the following URL and upload the attachment using base64 for required modules:

URL: https://****/Rest/Summit_RESTWCF.svc/RESTService/Summit_UploadAttachmentBase64Encoded

Note:
Cluster storage configuration should be at API level.
The extension should be enabled in the Summit Application Settings (Valid Attachment Extensions).

Service Name	HTTP Method
Summit_UploadAttachmentBase64Encoded	POST

Sample Request

Below are the sample requests for different modules.

Incident

Service Request

Change Management

Problem Management

{
    "_ProxyDetails": {
        "ProxyID": 0,
        "ReturnType": "JSON",
        "AuthType": "****",
        "APIKey": "******",
        "OrgID": 1,
        "TokenID": ""
    },
    "eModule": "PM",
    "TicketNo": 46272,
    "base64EncodedData": "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",
  "AttachmentFileName": "PM.docx"
}

Request Parameters

Parameter Name	Type	Description	Mandatory
TicketNo	STRING	Ticket number of Problem Record.	TRUE
AttachmentFileName	STRING	File name of attachment.	TRUE
eModule	STRING	Module name. Example: For Problem Management it is "PM"	TRUE
base64EncodedData	STRING	File format must be base64 encoded.	TRUE

Sample Response

"{\"Errors\":\"\",\"Input\":null,\"Message\":\"Uploaded Successfully\",\"OrgID\":0,\"Output\":null,\"OutputID\":0,\"OutputObject\":null,\"TokenID\":\"5D43E03E1473C9E0EFDF21533C009F84603B2B9C11F8FF2475554A99C4867D5CBEBBC9E6123FE8A17F5BE18016009B5176ED32F3C93FB8B4A2A430F95F63E95755641499C6AFC904328B3BD49031544EF324095518A6BB7958CBE1551E607AC273FF180E48E537792EE3CA10156B7790\",\"Priority\":null,\"ResolutionDeadLine\":null,\"Resolution_DeadLine\":null,\"SLA\":null,\"TicketID_Encrypted\":null,\"TicketID_Internal\":0,\"TicketNo\":0}"

{
    "_ProxyDetails": {
        "ProxyID": 0,
        "ReturnType": "JSON",
        "AuthType": "****",
        "APIKey": "******",
        "OrgID": 1,
        "TokenID": ""
    },
    "eModule": "CM",
    "TicketNo": 46272,
    "base64EncodedData": 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",
  "AttachmentFileName": "CM.docx"
}

Request Parameters

Parameter Name	Type	Description	Mandatory
TicketNo	STRING	Ticket number of Change Record.	TRUE
AttachmentFileName	STRING	File name of attachment.	TRUE
eModule	STRING	Module name. Example: For Change Management it is "CM"	TRUE
base64EncodedData	STRING	File format must be base64 encoded.	TRUE

Sample Response

"{\"Errors\":\"\",\"Input\":null,\"Message\":\"Uploaded Successfully\",\"OrgID\":0,\"Output\":null,\"OutputID\":0,\"OutputObject\":null,\"TokenID\":\"5D43E03E1473C9E0EFDF21533C009F84603B2B9C11F8FF2475554A99C4867D5CBEBBC9E6123FE8A17F5BE18016009B5176ED32F3C93FB8B4A2A430F95F63E95755641499C6AFC904328B3BD49031544EF324095518A6BB7958CBE1551E607AC273FF180E48E537792EE3CA10156B7790\",\"Priority\":null,\"ResolutionDeadLine\":null,\"Resolution_DeadLine\":null,\"SLA\":null,\"TicketID_Encrypted\":null,\"TicketID_Internal\":0,\"TicketNo\":0}"

{
    "_ProxyDetails": {
        "ProxyID": 0,
        "ReturnType": "JSON",
        "AuthType": "****",
        "APIKey": "******",
        "OrgID": 1,
        "TokenID": ""
    },
    "eModule": "ServiceRequest",
    "TicketNo": 46272,
    "base64EncodedData": 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",
  "AttachmentFileName": "SR.docx"
}

Request Parameters

Parameter Name	Type	Description	Mandatory
TicketNo	STRING	Ticket number of Service Request.	TRUE
AttachmentFileName	STRING	File name of attachment.	TRUE
eModule	STRING	Module name. Example: For Service Request it is "SR"	TRUE
base64EncodedData	STRING	File format must be base64 encoded.	TRUE

Sample Response

"{\"Errors\":\"\",\"Input\":null,\"Message\":\"Uploaded Successfully\",\"OrgID\":0,\"Output\":null,\"OutputID\":0,\"OutputObject\":null,\"TokenID\":\"5D43E03E1473C9E0EFDF21533C009F84603B2B9C11F8FF2475554A99C4867D5CBEBBC9E6123FE8A17F5BE18016009B5176ED32F3C93FB8B4A2A430F95F63E95755641499C6AFC904328B3BD49031544EF324095518A6BB7958CBE1551E607AC273FF180E48E537792EE3CA10156B7790\",\"Priority\":null,\"ResolutionDeadLine\":null,\"Resolution_DeadLine\":null,\"SLA\":null,\"TicketID_Encrypted\":null,\"TicketID_Internal\":0,\"TicketNo\":0}"

{
    "_ProxyDetails": {
        "ProxyID": 0,
        "ReturnType": "JSON",
        "AuthType": "****",
        "APIKey": "******",
        "OrgID": 1,
        "TokenID": ""
    },
    "eModule": "IM",
    "TicketNo": 46272,
    "base64EncodedData": 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  "AttachmentFileName": "IM.docx"
}

Request Parameters

Parameter Name	Type	Description	Mandatory
TicketNo	STRING	Ticket number of Incident.	TRUE
AttachmentFileName	STRING	File name of attachment.	TRUE
eModule	STRING	Module name. Example: For Incident Management it is "IM"	TRUE
base64EncodedData	STRING	File format must be base64 encoded.	TRUE

Sample Response

"{\"Errors\":\"\",\"Input\":null,\"Message\":\"Uploaded Successfully\",\"OrgID\":0,\"Output\":null,\"OutputID\":0,\"OutputObject\":null,\"TokenID\":\"5D43E03E1473C9E0EFDF21533C009F84603B2B9C11F8FF2475554A99C4867D5CBEBBC9E6123FE8A17F5BE18016009B5176ED32F3C93FB8B4A2A430F95F63E95755641499C6AFC904328B3BD49031544EF324095518A6BB7958CBE1551E607AC273FF180E48E537792EE3CA10156B7790\",\"Priority\":null,\"ResolutionDeadLine\":null,\"Resolution_DeadLine\":null,\"SLA\":null,\"TicketID_Encrypted\":null,\"TicketID_Internal\":0,\"TicketNo\":0}"

Documentation Index

Upload Attachment with Base64

Request Parameters

Request Parameters

Request Parameters

Request Parameters