Work Order List

You can view the list of Work Orders Created or Linked from a Problem Request in the Work Order List.

To view the Work Orders linked to the Problem, perform the following steps:

1. Navigate to Problem > User > Work Order List.
   The Work Order List page is displayed.
   

2. On the Work Order List page, you can view all the Work Orders that belong to your Workgroup. You can search for the Work Orders using the Filters icon on the ACTIONS panel.
   

3. You can view the list in Tabular view or Tile view. Click the Work Order ID that you want to view or update.
   

   Figure: Work Order List  

4. Click on any Work Order ID hyperlink to view the work order details.
   

5. Go to Relationship tab to view the Problem Requests linked to WO.
   

   Figure: WORK ORDER ID page

Note

To De-Link, select the Problem and click De-Link to remove the link.