Customer Fixed and Known Issues V7SP5
  • 10 Jun 2025
  • 1 Minute to read
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Customer Fixed and Known Issues V7SP5

  • PDF

Article summary

Customer Fixed Issues

All the issues for V7SP4 release are fixed.

Known Issues

This section describes the known issues detected by the SymphonyAI Dev and QA team in this release.

Issue ID

Issue Description

Scenario

Workaround

147038

The Data Source for the Task module cannot be edited in the Field Mapping Configurations screen.

Steps:

  1. Navigate to Orchestration > User > Orchestration.

  2. Click Menu and navigate to Integrations > Manage Integrations > Field Mapping.
    The Field Mapping page is displayed.

  3. Click the Task - Module Name. From the Data Source drop-down, search CI List under Caller field and map it to CI Text, Value.
    Click Save.

N/A

147086

The Map to CI functionality under Content Parser is not enabled for the Change Management (CM) and Task modules.

Steps:

  1. Navigate to Orchestration > User > Orchestration.

  2. Click Menu and navigate to Workflows > Manage Workflows > New Workflow.
    The Workflow Configuration pop-up is displayed.

  3. Under Content Parser & Condition Configuration section, in the Content Parser tab, specify the Parser Type as line.

N/A


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